Can't speak for the hardware business, but the man that handles the UHaul reservations needs to do his job correctly.
I was specifically told that I could return the UHaul truck anywhere in Lexington. I questioned this, because on UHaul's website it said a truck must be returned to the pre-determined location. The man at Jarvis Hardware assured me I could return the truck to any UHaul dealer in my new hometown and it would actually be cheaper for me to do so.
Every bit of this ended up being incorrect.
I ended up paying more money to do it this way. When asked what would lead the man at Jarvis Hardware to tell me this and not set up my drop off location, the UHaul employee said that when this happens it is because it is a time saver. So what saved the man at Jarvis Hardware a few minutes of time, cost me extra money and a...
Read moreGreat place for hardware,primitives,and just sitting around haveing conversations with others you will get to know. Now has a nice ammo and now gun sales with the ability to get anything you need. This place would have gotten 5 stars but sometimes wen u just want to rome around and look u feel pressured to hurry buy just one employee. But i under stand about being vigal about theft but not breath down your neck to see if you are. Jmo! But all in all best place in the valley for everything and everyone is welcome. Ps dont forget he buys wild ginseng and other roots. Sept 1 is...
Read moreI was given a quote if $35 a day and $60 deposit for a enclosed trailer by Donnie. My sister went to pick it up he told her $315. Then because she payed cash he charged her $375. Explained several times that it was for a one way and was being pulled by the Uhaul truck rented the previous day. FOR A ONE WAY!! Maybe the same thing he had in his mouth when explaining this to him was in his ear. Thank goodness we will never have to deal with that location again. Uhaul is aware and a complaint is...
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