If zero stars was an option, I would have given that rating in a heartbeat. Worst customer service I've ever experienced and absolutely horrible attitude!
The employee I had the displeasure of encountering, Faith, is SUCH a joy. Between her eye rolls, sighs of disgust, and yelling at customers she's a real 5 star employee! Definitely ask her for help, she'll be THRILLED!
I was told that my missing package had been dropped off at by an individual at DG. When I asked her about it she made little effort to look, I tried showing her the delivery picture of the box to help narrow it down and she began yelling "DO YOU SEE IT ANYWHERE?! DO YOU?! NO IT'S NOT HERE". Then continued to yell at me as I left the store. If you want customer service, you'll need to provide that yourself.
Save yourself the trouble and anguish and drive the extra 10 mins to Garden Plain and use their...
Read moreHow a store offering Western Union services can not have $50 available to pay out is beyond me, a store should have at least that to do their daily transactions. My daughter was out of fuel, 1200 miles from home with her CC not working and I Western Union'd her funds to get fuel and this was the next closest store, after their Kingman location announced that they didn't have funds either - $50! What store opens their day...
Read moreUnfortunately the level of service here was quite deficient. The helpfulness and friendliness of the employees was atrocious. I have been too many different local stores and all seemed very friendly and pleasant, but this store was quite the opposite. Do yourself a favor and do not visit the store, maybe...
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