Nena Ace Hardware — Local services in Morton

I sent my fiancé in to the store today to rent a tiller for our garden. He called first to check prices, the size they had etc. He got into the store and everything was perfectly fine. He got about half way through the paperwork with an employee. He was told that he would need a credit card and an Id that he would have to leave at the store until he returned the tiller. Seems very strange to me to begin with but he agreed. In the middle of the paperwork the employee changed his mind about renting my fiancé a tiller supposedly because he only had an id, and not a drivers license on him. He claimed they had to many "thefts recently" So I called into the store and asked them if I could then rent the tiller because my fiancé was denied, and I have a valid drivers license on me. I was told again he was not renting to my fiancé because of his Id, then told I could not rent it because my license was out of Tennessee. I explained that I just moved here last month and I have spent over a thousand dollars in the last month at this small store to shop locally and support them during this Covid mess and I was extremely disappointed, I had no intent to steal anything. He told me it was part of their policy. So I asked him what exactly the policy stated and if it stated that you had to have a drivers license out of Morton. He told me "probably out of the tri-county area." So I asked how is something "probably" if its in the policy? He then changed up his wording. So after me and my fiancé were both called thieves, we went back into the store anyways to purchase a tiller in full. We were then met about ten foot into the door by the same man where we told him that we just wanted to purchase one. He told us that they just sold there last one, even though we could clearly see them sitting outside and inside.

While reading this keep in mind me and my fiancé are a young heavily tattooed couple. But a couple in the upper class who had no need or reason to steal and had spent tons of money at this store weekly. We wont be back. This was nothing but a case of discrimination and we will be taking it...

I want my money back on all my stihl equipment set a time and date ...you sell the equipment saying it or they have a residential 2 year warranty then the first time in 20 years having never had a problem never had to use warranty and the little metal piece on fs 70 head somehow is missing and won't warranty it the head unit out and just replace the head...they said it only had a 3 month warranty.... It doesn't show its not covered..I believe my youngest kid has the fs 70.backpack blower .edger..and I still have my fs55..everything else for sold buy my oldest kid.these 4 items are only a year old.......... .. ...i understand the blade on the edger wouldn't be warranted...I did by the options to make my warranty extended to 4 years...and also no where in my paperwork or on your computer there isn't anywhere it says 90 day warranty ont the trimmer head ....I understand the string would not have a warranty but the head?. Now I'm afraid to even bring any thing in for any future warranty work ...cause then it seems or will change the warranty on it or them...that's why I want my money back for all of them and I will never buy anything from ur franchise again if you are going to change things...

I had my 1.2 gallon propane tank filled at Nena Ace Hardware in Morton. It was the first fill for this tank as I just bought it. They charged me for 2.38 gallons.

I watched the man put 5 lbs in my propane tank. Five pounds of propane is essentially 1 to 1.2 gallons of propane; which makes sense because I have a 1.2 gallon tank. However, my bill was for 2.38 gallons.

I told the salesperson this wasn't correct. He said it was. So I went home and looked at the product information sheet and realized I was correct.

I called the manager (twice) and he does not seem to think there is a problem. I am not missing the 6 or so dollars you overcharged me, I am missing any kind of...