I am very disappointed in my experience with this florist. I ordered an arrangement for my mother early this morning for her birthday to be delivered today. After speaking with her at 5:30 this evening and realizing she had not received her flowers, I reached out to ask about where the flowers were. The woman that I spoke with did not seem apologetic AT ALL and instead told me that they had been busy all day and didn’t have a delivery driver and that she’d be “glad to deliver them tomorrow free of charge”... unfortunately, that defeats the purpose of ordering them for delivery today. I have no clue why I wasn’t contacted to be made aware of this issue much earlier in the day so that I could have tried to find another option and I would not be so disappointed. I would have appreciated that much more than what feels like were excuses I received on not delivering what I purchased on their end, especially for my mother’s birthday. I was not charged in the end so that’s the only good thing I can say about...
   Read moreI waited almost two months to give my review hoping I would have a better opinion. I ordered a small Christmas tree for my mother’s gravesite . It was not ready by the time I wanted it placed and still took two weeks longer. I also ordered flowers and they weren’t sent for a couple of days. I thought it was because I live out of town so they thought I would never know! I absolutely loved Thomas-Dean, but have no faith in the front porch. Like the post before me said they were “busy” was...
   Read moreIf you want your special day RUIN order here! My husband order me flower to be delivered to my job. Never got delivered! My husband called to see if they have been delivered the woman he talked to didn’t care(unapologetic) and got the delivery driver to call him and said that they don’t deliver to my job!( why wouldn’t you tell him that when he made the order and gave you the address) Granted my job has ordered hundreds of flowers from them and got them delivered!!...
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