Stoecker Jewelers — Local services in Mountain Home

I am changing my review. I used to have the best things to say about this place, until I brought my Grandmother's pearl ring in to be repaired, that was damaged. Instead of fixing it properly, the jeweler, used fillers and did NOT use gold!! He glued in the pearl instead of actually repairing it and now the ring is worthless. It was repaired with plated COPPER!! My finger started turning green, so I took it to my family goldsmith in Springfield Ohio, and that was when I was told how I was duped by Stoecker Jewelry... Thanks for ruining a family heirloom!! Thankfully I will never have to be subjected to shoddy work from them again. Total shame too, cause he fixed my wedding ring after I lost the diamond, and had it replaced with a sapphire. I could not believe that he would take such awful short cuts with a returning...

Incredibly apathetic service. No effort whatsoever to accomplish the lowest level of service requested. I wanted to try here first because they are local, but discovered they don't want your business. I requested a wedding ring repair and was given a two week timeline. After three weeks without word I discovered the work had not started, they were unconcerned about it, and gave me another timeline of a month for completion with call as soon as complete. 5 weeks went by without word, so I went in and discovered they hadn't gotten to it. I collected the ring they again expressed a lack of concern about. It was repaired somewhere else in three days without issue. Fat chance apathy will get one cent from me. This place deserves to go out...

I was searching for Idaho star garnets and they were hard to find. Stoecker jewelers was recommended by another jeweler. They had many loose stones to choose from ranging in quality, size, shape, color, and price. They were patient, informative, and reasonably priced. I would highly recommend them for Idaho Garnets and Idaho Opals. Their other jewelry looked high quality as well. I observed them with other customers while i was there and they treated everyone with the same high level of service whether it was for a watch battery replacement, ring resize, or jewelry purchase. They are a trustworthy and high...