The Tiny Closet — Local services in Mountain Home

Mama Est Hoodie with kiddos names on the sleeve.

So I’d say the people are nice, but when I was ordering the girl that took my order missed things like texting me to contact me, and then the mockup was kinda misleading, I didn’t realized they would separate my 3rd kiddos name in to 2 names so instead of having my 4 kiddos names I have 5. I told the girl at the desk who took my order that his name was _ Jr. but they separated it instead. And not thinking they would do that cuz I talked to the lady at the desk about it when ordering, I didn’t think I’d be a problems. So here I have a hoodie, yes with good quality, it’s soft and comfy, but I have 5 kids names instead of my 4, they said they could take Jr. off but it would leave a gap between names and make my hoodies sleeve sticky. Those solutions don’t fix the problem they kinda just mask it, and make new weird problems. This is the first time I have ever and I mean ever bought anything custom for myself. And to say the least I’m upset, not only did I save and have someone help me get it for my birthday but it was my first time ordering custom from tiny closet!

If they would or could find a way to fix it better then masking it, then it would be great. But they never replied back to my text after I had...

I'm sorely disappointed with this small business. I had high hopes after reading the reviews, but the truth is that communication is lacking and I've been ignored when trying to reach out for assistance with my order. I ordered 4 shirts from them and unfortunately their sizing chart doesn't match the shirts that were delivered to me. The designs I selected turned out beautifully and I love them, but I can't enjoy wearing them because the size is wrong and doesn't match the sizing charts provided at the time of my order. I've made multiple attempts to reach out to the team, but have been met with silence. I've emailed, sent a message through their website, and also used the website's chat feature. Crickets. Not a good way to do business. I understand y'all have a no return/no refund policy, but ignoring a client who spent plenty of money supporting your business is down right rude and unacceptable...

This is my all-time favorite place to shop! The staff is second to none! They always go above and beyond making sure every order was exactly what I wanted. I love the quality of everything I've received! Tabitha is so creative and a freaking genius! Every time I've come to her with a design idea, she knocks it out of the park! She recommends things I would never think of! She's my favorite! They're always friendly and take the time to get to know their customers- they know who you are! They've built the best community! Everyone is amazing! I love them! Highly recommend this shop! A+++ I'm forever...