Assist Wireless — Local services in Muskogee

The office staff during my visit showed the help that I needed, but obviously all staff need more training to be able to fix issues without sending the customer to any online store or any network driven store. Anyone using sketchy practices, as in making it shown that they gave you a phone when, if the cameras were to be viewed, would show that I never received any phone, but only a sim card for a phone service. I have my own BLU Bold N2 that I purchased through Amazon and this phone is an Unlocked and Jailbroken, European model, that has the capabilities of having twin sim cards without having any external battery or memory option. This phone is an 8gb ram phone with 256gb internal memory and only cost $109.00. The insurance for this phone is that for a laptop with the same qualifications. Assist Wireless has me down as receiving a phone through the physical store location and was trying to charge me for insurance that I don't need for a phone that...

Workers are friendly. But I had to get a flip phone at first. I go back to upgrade to a smart phone. They only had 1. I had a Sprint phone. The lady gives me a smart phone. It was $44.00 almost. Plus $5.00 switch over fee. The new phone worked in only a couple of places in Muskogee. Did not work at all, at home. I called and found out that she gave me a T Mobil phone. No service in My area. I went back a couple of days later. The manager was not in. Said no smart phones for Sprint. They would be back in next week. Lady would call. I have called several times and even been back to the store. Still I have no smart phone. I can only use an old phone with Wi-Fi. They did reactivate my flip phone. I was out almost $50.00 for a phone, I can't use. Can't get a refund or new phone. So not happy with them. It says get a new phone with 4GB of data. Can't use it. :( I really can't afford to...

Assist wireless to give lessons to some of our national carriers on how to take care of their customers regardless of their income if any at all bring come get me along thank you for being there. After a couple of weeks I was able to pick up my Amazon fire tablet and once again they jumped right in with both feet and been over backwards and customer service and care. I've been with AT&t for 21 years US Cellular for 20 can assist wireless for two months and I can guarantee you that little building puts a lot of care and a...