Valhalla horns — Local services in Muskogee

I will start by saying the product itself just based on visuals as I have not had a chance to put it to use yet is 5 Stars.

The customer service is also worth mentioning. I think the guys there go above and beyond. Whether it’s to keep you engaged or to keep themselves entertained, it’s appreciated and makes me process of browsing smoother and more personal.

My issue is with the suggested tipping during checkout. These products are not made to order. And they are not cheap. So to purchase a product that costs $100+, and then to be met with a tip screen at checkout starting at 18%, I think is just distasteful.

No one forced me to tip. I tipped because I COULD. Important designation which is why I capitalized it lol.

I’m a business owner myself and I understand the work you put into making or distributing the product and all the work put into marketing and selling the product. But as a business owner I also know that you are aware of the pressure of adding a tip option during checkout without any prior mention. The standard of 15-20% is/was for service industry workers. And I think they deserve it. But you’re selling a product. I’m buying the product. I’m supporting your business, and then I have to pay your employees on top of that? Not a good look at all. I bought the product and I tipped. I’m happy with the product, but think you should rethink that tipping option....

Incredible business, incredible product, incredible owner! Every detail of every horn, including all leather work, is handmade with precision and care. It seems as of today (3/11/22) some of the contact information is incorrect... website and Facebook pages are accurate though. If you’re thinking about your next (or first) drinking horn, this is your guy. Can’t...

Public service announcement!!! This google search has been hijacked, Valhalla Horns does do The Castle Muskogee fair, not that address . They also do NOT have a phone number in India. They are located in the states, the number on the website is correct. Great products and customer service at the correct phone number Thank you and have a...