Disappointed in years past, but decided to try one last time. Made a appointment and waited multiple days for this APPOINTMENT, to get my tires mounted, balanced and front end alignment. I dropped my truck off a little early for the appointment. Lady said the alignment would take a hour itself but my truck should be ready with in a couple hours. Over 2 hours later I received a phone call about locking lug nuts on the back, 5 min later we were at the shop witha tool to break them, witch would not work because they have already rounded them off. With in that over 2 hr period they only managed to change 2 front tires,because walk ins take service over appointments i guess. Told the the guy give me ten I'll be back to get them off. But since the front is done you can do the alignment now and I'll be right back. Guy in the back informed us he didn't have time to do the alignment today his shop closed at 5 weather the truck was ready or not with a very snappy tone. WHAT WAS THE PURPOSE OF THE APPOINTMENT TO HAVE MY TRUCK SAME DAY!? Charging almost $300 but cant honor the appointment or get the job done on time. They were then instructed to take my truck off the lift. I would pay for the small portion of work done. The two tires that were replaced were over inflated, every light tire related is on my dash now, my driver side door handle is black in grease and broken lose now do to someone slamming the door so hard at the shop. And the "locking lug nuts" in question were off with in two minutes of being home. Never will go back never will recommend. Obviously if you have a appointment it's just to get you in the door, not for them to uphold the appointment or properly do the job at hand, and then be rude to paying customers. One of my biggest issues is how can you call your self a tire shop and not have the proper tools to...
ย ย ย Read moreI've been a customer for several years and I've never met a tire shop crew of people who were the most honest and loyal in their service. I have NEVER had a bad experience with this place and they've always treated me and my vehicle with the best of care. Reasonable prices and wonderful service. I highly recommend 82 Tire & Lube...
ย ย ย Read moreVery friendly and helpful with my concerns on my vehicle... I had ac issue I explained everything to the mechanic he said "no problem shouldn't take long " Front desk extremely friendly and I am going back for new tires next week...AC Blowing Perfect... "Miss Meriean "and Mechanic " Michael "...
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