The gentleman handling the sale was extremely rude and had some sort of animosity I felt towards me as soon as I walked through the door. Brown guy over here.
I called beforehand asking if they had a ring adjuster, he said yes, not having a clue what a ring adjuster was. My man, you're a jewler... 10 minutes into conversing and pulling up pictures and I finally find out he doesn't carry it, all the while bringing up he can cut it, however I told him I don't want to cut it today over and over.
While handling/playing around with his fingers with my brand new ring he slams it on the glass.
Steer clear of this place. There are far better places in the area worthy of your sale.
I truly hope this review impacts their bottom line.
Edit
The person managing the store said it was possible to do it for $50, and indeed, I said I did not have the money to get it done at the time. Yes, you said you worked with silver, and yes you said it would take a week. No I did not want you to do this for free because that would be UNREASONABLE. Who in their right mind would ask such a thing?
I simply needed a temporary ring adjuster for the time being, and had you been able to know what a ring adjuster is, and been able to facilitate this transaction; like any reputable jewler is would be able to, you would have had a...
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The craftsmanship of their jewelry is truly exceptional. Every detail is carefully thought out, and you can see the quality in every piece they offer. I purchased a custom-made item, and I couldnât be happier with the resultâitâs absolutely stunning and unique.
What impressed me the most was their commitment to customer satisfaction. They made sure I was completely happy with my purchase and went above and beyond to ensure that the experience was personal and enjoyable.
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