Music & Arts — Local services in New Berlin

I had no idea that we had a music store so close to "home" (muskego) this is our first time renting a musical instrument for my 6th grader who is in band. our experience was great and the customer service was phenomenal!. They were extremely helpful with us as first timers and newbies. The process to get our instrument and rental was a very smooth and easy process. I thought the prices were very manageable and fair. Going into it I had no idea how much everything was going to cost. Everything start to finish was $68 which includes a starter kit and trombone rental $34 a month with insurance. Again it's my opinion that these prices were fair and very manageable. I had a great experience and they were extremely informative and helpful the customer service was beyond amazing! Highly recommend for other parents looking to rent an instrument for...

I'm a drummer, and I stopped in to check out the selection of percussion equipment. Aside from the drum kit that was for sale by the door, there was very limited items for a drummer. Drum sticks, only of the Vic Firth brand (I'm a Zildjian or Pro-Mark stick person myself). Even if only Vic Firth sticks, there wasn't a dynamic range of sticks to pick from. There were also practice pads. However, the rest of the store was geared towards books and orchestra related gear, such as horns, brass, violins and similar, and the store and it's location offer the chance to provide everyone with music. It appears as if the store would be the kind to offer lessons in each of those categories, and music stores that offer that are few and far between. That said, if you're stopping in to find your favorite piece of percussion equipment, chances are you...

The local Muskego store is nice. The people there are friendly and helpful. But Music and Arts repair service is poor. I recently needed to have my saxophone G# key regulated and the instrument checked for leaks. It is a relatively new common brand student instrument. There is no on-site repair (unlike Melk). The horn had to be sent to Chicago for repairs. The shop there declined to repair "due to the unavailability of parts". Seriously? Regulating the key is a matter of adjusting some screws, and at most it would need a pad. They don't have sax pads? Really? I used to get all my instruments fixed here when it was Melk. But what's the point now? They can't even do the basics on a common...