Crown Equipment Corporation — Local services in New Bremen

I am giving Crown a one star rating for there lack of ability to fix there own product. I had a C-5 with a high temp transmission code that came up every day. They sent a tech out three times to fix it. Finally I told them to pick it up and bring it to there shop to have there trans. tech look at it. After a couple of weeks not hearing from them I called them and I am glad I did as there where about to put in a new transmission. They never sent me an estimate or called me for approval. I asked them how they determined that the trans was bad. They could not tell me. I asked them who made there transmission. They could not tell me. I was not about to put a $13,000 new trans in with out know what was wrong and they where not going to find out. So told them to put it back together. I had another (non- Crown) dealer look it. They changed the trans fluid and filter and its running good as new. I have several of there batteries and electric lifts but this experience has put and end to it. I will never buy another Crown...

Where does the accounting department get off treating their employees like they're nothing? Management screaming at them embarrassing them management claiming other people's work. Kerri Stammen needs fired she is a disgrace to the company 15 years of service or not, you do not treat your employees that way she has had a personal vendetta against people she doesn't like to make sure she gets her way. Doesn't motivate people just downs and picks at them until they leave after she claims their collections. I hope this reaches the...

As a user of Crown turrets I’d like to say that, when the trucks are running they operate great. Then there’s that but! But when they’re not running the service is less than subpar. On a scale of 1-10 and 10 being awesome then Crown service would be a -3 at best. These comments come from years of experience in dealing with Crown. If I had the decision making power I would explore...