minus 0000 if possible to write a review for how the staff mistreats their patients in a unethical unprofessional manner. My step father has the beginning signs of Parkinson and has been waiting to meet with Dr. Yu to confirm his diagnosis. He was referred to this office by his primary car doctor and was provided the proper referrals. My parents set up the initial appointment to meet the doctor in a proper time frame that was in line with the referral period given by their primary physician however Dr. Yu staff had called my parents on 3 occasion to reschedule the appointment since the doctor was-all the sudden not available on the scheduled appointment date(s). Upon their re-scheduled appointment confirmed for today the staff instead of honoring the error made on their end instead unprofessionally stated "this is not her job" to make a simply make a courtesy phone call to request a updated referral from the primary doctor. it would have taken 5 minutes to try considering it was the staff from Doctors Yu office that had canceled the respected confirmed appointments in line with the primary referral given. My family and I are baffled why a doctors office would make their sick patients feel undervalued and not extend a simple service considering his health is on the line. Please anyone considering seeking help from this office to please reconsider, the staff are rude and don't take pride in their jobs! My family literally have to start all over again to find a professional neurologist and hopefully who cares for their...
Read moreI visited as an aide with the patient. The exam itself was thorough and Dr. Yu asks good questions and reads the MRI with great skill and knowledge. Having said that, he wanted to see the lady I care for in 2 to 3 months. There was no availability at all until 7 months after!! This is truly not acceptable. The other issue is you will NEVER get a real person when you call and won't get your test, bloodwork results. My lady is still waiting for 5 weeks for hers, this is all delaying desperately needed care being her disease is active and she is declining rapidly. I understand he was out of his office to study and work at the hospital for 4 weeks, again, leave a covering neurologist, don't leave trusting patients waiting. Good luck getting an appt. They are booking for 2020 only! Find a neurologist who can take your case without...
Read moreHi my name is Christina cornacchio and my mom is Joann cornacchio. My mom was recommended by the Staten island hospital to go to Dr Yu. He is awesome!!! He is helping my mom with her condition. He is nice and kind and knowledgeable. He listens to my mom when she asks questions. He is patient with her. Excellent doctor!!!!! Keep up the good work!!!! The receptionists are very nice too. They are kind and answer any questions the patients have. The office is spotless. Very clean. Tarin and Rosemary are the best!!! And others too. Please go to Dr Yu if u need to. Excellent doctor I would recommend him to all!!! Good job...
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