NYC Health + Hospitals/Sea View — Local services in New York

It's been a few months since my grandfather passed and I cannot stop thinking about how much he suffered while in this facility. It's honestly unbelievable how this facility runs. I'd walk in to him sitting in a wheelchair in a hallway spitting up food they fed him 30 minutes prior all over himself and he was left to sit with it all over him. But I guess the piece of paper towel they left in his hand he was incapable of using to wipe his own face was good enough, huh? He was sitting right in front of the floors main desk in a line of others in wheelchairs which baffled me more. He was crying out loudly in pain. It hurt him to be in wheelchairs for long and despite me saying this, it wasn't listened to. I was always cleaning him up. From changing his diaper to his clothes... because if not, once again he'd be left to sit in it. I had to ask multiple times for them to change his arm dressings and bedsheets that had blood on them. It would take hours before that would happen. A lot of workers there were hard to understand and also had a hard time understanding me. I had to leave notes by his bed to remind them what hurts him, what he can't have, and what he shouldn't do. It still wasn't enough. The oxygen mask that went into his nose was stuck in his nose due to blood clotting and attaching it to his nose hairs so it hurt when I had to clean him. If it was done more often other than by me, it wouldn't have gotten that far. Eventually it caused more harm than good, we had decided to take him off of it. Let's go back to how much pain he was in... He cried out constantly. I pushed for help with pain management and even started palliative care but they would only give him 5mg of pain meds twice a day. They were still trying to do PT with him on Palliative, I couldn't believe it. He was in too much pain, his kidneys were failing, his skin was slipping on his arms and his legs had pitting edema... I begged them not to touch him. I just wanted him to be comfortable. I FOUGHT with the Doctor who completely brushed me off and was utterly insensitive. I'm a Funeral Director, I would never ever treat someone in grief the way he treated me. I requested another Doctor who was more helpful, although he couldn't be the primary to my grandfather, we agreed to cut out some of his medicine and continue pain medication while I tried to get him transferred to another facility for Hospice. The primary care Doctor on the floor refused my grandfather for Hospice. It took days of fighting with him and constantly going to the social worker for him to approve this transfer. It was a weight off my shoulders once he was transferred. This took over a week of fighting. As soon as he got to the new facility they gave him more pain medication and he was the calmest I've seen him in months. They cared, it was a lot cleaner and calmer, there was such a difference. He was still aware when he first got there and said he loved me. Two days later he passed in Hospice. All we all needed and wanted was comfort and care for his end of life and I was denied that from Seaview, his end of life was made worse for being there. I will live with those horrible memories for the rest of my life. Thank you to Staten Island University (South) Hospice for what they did after what...

Seaview nursing home is not the perfect place they make it out to be. When you walk in there's a sign that says they are number one. I wonder in who's eyes they are number 1 in cause definitely not mine and others I know in there. It's a joke. As I write this, the state is there inspecting everything and everyone. It's unbelievable how the entire staff is doing what they should be doing all the time. When someone rings the bell they go running now. When someone with a brain disorder comes out they rush over to aid them and talk nice to them. When the state isn't there a patient can wait for hours if they ring a bell. I've seen it myself when I'm there with my mom. I've gone in rooms myself to help patients cause they cry due to the helplessness they feel. There's 1 patient with a brain disorder and when that patient acts up they all surround her and immediately medicate her to put her to sleep. Nobody attempts to help her. Now that the state is there you see everyone so nice to this patient. The social worker has even been speaking so nice to the patient. Never happened before the state was there. This week is the best week for all patients. They will be treated very well. Wait till they leave. My mom was nearly killed due to medications they were giving her. They still have not taken responsibility nor have they apologized. The doctors there are horrible. If an outside doctor gives and order for the patient the doctors there will change it just to show their doctor muscles. It's really sad how the neglect if most of these patients are not known to the families. Some cannot come that often and don't see what goes on. I can go on with more but I think you've read enough. There are some staff that are so nice and caring but not enough in my eyes. They need more like them. Please beware and visit often. They know when you're there they will treat your loved one better. Hope this helps. State, if you're reading this you should speak to many family members and you should do a lot of...

This facility is the worst!!! They make everything look perfect before the state comes to inspect. Once they leave, the neglect of these poor residents is so sad. The dementia unit on the third floor, well there are no words to describe the sub human way my dad was treated. My family and I were hated because we were always popping in unexpectedly and questioned everything. The past three weeks of my dads life were tortured. They refused to let him be taken to the ER for treatment of his very labored breathing. Three weeks later, I got a very frantic call from the horrible doctor who was treating him saying my dad had a cardio episode and it was not good. When we arrived in the ER my dad looked like death. One of the attending EMS workers approached me and said my dad was overdosed on his antidepressant and was given an antidote in the ambulance and should come around. A short time later, the other came and repeated almost word for word what was told by the first. I always suspected he was drugged and was laughed at whenever I bought this up to the staff. My dad survived the overdose and once the drugs wore off, he was alert and oriented. Sadly, he was unable to fight off the severe bronchitis and sepsis that occurred and passed away one week later. My only comfort was that he did not take his last breath in that snake pit. If this sounds made up or over the top, I have medical records to back up this and so much more that I do not feel comfortable posting publicly. Also, I reported everything to the state, and was already warned by an attorney they would not find anything, and of course they passed.The only exception to this awful place is the fourth floor. The staff is caring and they are immaculate. However they never allow the residents to remain there before moving them to the dementia unit, so beware!! One star is way too generous but I had to in order to post this. I had excellent grounds for a lawsuit, but dropped all charges because this was never...