Edit for Response: Just to be clear I didnât give this review because I was unsatisfied with the cut. I gave this review because I was overcharged and treated poorly. And no, they never âreached out to make it rightâ. Original review is below.
I had a haircut somewhere else and it was uneven, so I called Nova because they have great reviews. They were able to squeeze me in on a Saturday which I really appreciated. When I arrived I was greeted by Abby who is the one who fixed my hair for me. Iâm not sure if sheâs just shy or was having a bad day, but she seemed annoyed the whole time and although I was nice and expressed my appreciation she never smiled or talked very much. It was a bit awkward and uncomfortable. She did make my hair look less choppy and itâs not so obviously butchered now. However, my under layer of hair is somehow shorter than my top layer now, and I canât put my hair up without the bottom layer falling out and it becoming a half-up half-down situation. it only took her around 20 minutes to wet my hair, even it out, and dry it and I got charged $40 dollars for a full hair cut which I feel like is a little unfair. I didnât say anything and just paid because of the already uncomfortable atmosphere. Again I appreciate the last minute help but I donât think...
   Read moreIâve been going to Meghan for highlights, lowlights, gloss, and haircuts, and she is exceptional! While the place might seem a bit pricey at first glance, itâs not when you consider all that you get with the packages that they offer (color, cut and gloss). Compared to other places, this salon delivers quality that is miles above the rest. My hair always turns out looking healthier and more vibrant and Iâve never left disappointed. Meghan is incredibly talented, personable, and easy to talk to, which is so important given the time spent in the chair. I always look forward to my appointments!
The salon itself has a warm, welcoming vibe, and the owner is fantasticâgenuine, down-to-earth, and so much fun to be around. Sheâs got a refreshingly unique personality that sets her apart from other salon owners. This place is truly a gem, and I highly recommend it for anyone looking for both great service and an...
   Read moreI previously went to Harley for an up-do back in the fall, after searching for a place that could do an early morning appointment before I traveled out of state for a wedding. She came in early for me and my hair turned out beautifully and held up all night. I just went back to her for a haircut and she did a great job on that as well! She took the time to look at all my photos and previous haircuts/styles, gave honest feedback, and gave me exactly what I was looking for. I wanted to go from longer hair/no bangs, to a short cut with bangs and she wasn't afraid to help with that big change. She didn't rush, even though it was an evening appointment, and took the time to make sure I liked everything. Everyone in the salon made me feel welcome and comfortable, I'll definitely be back when it's...
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