HodgePodge, Etc. Flowers & Gift Baskets — Local services in North Little Rock

I'm the person who placed the order with Teleflora in the most recent review. Teleflora was very professional and their customer service met my needs %100. They did what exactly what I expected them to do without any excuses. They handled it like a professional retailer who's been in business and had a great understanding of their customers. Now to the Hodge Padge (Owner) response...When I called HP regarding the selected arrangement that was sent to the birthday recipient, I spoke with a person who stated that they were short staffed and the owner was not in. The lady I spoke with stated she created the arrangement and selected the mason jar to set the succulent plant in and for delivery. I told her the selection was a poor choice for a $50+ arrangement. Please take a look at the two photos in the prior review. The photos speak volumes in comparison...Teleflora (North Hills Florist) vs. Hodge Podge (HP). I choose...

This is an edited review. I had an issue with a Valentine's Day delivery ordered from Hodge Podge. I had asked for a small colorful arrangement for my 7 year old granddaughter and received a large vase of roses instead. It was beautiful but did not fulfill the order in my opinion. After I posted a negative review, the owner reached out to me and we discussed it and concluded that there was an unfortunate breakdown in communication on my order and the response to my phone call to them expressing my issue with the product. Although I didn't ask for a refund, (the roses were exceptional) the owner did provide a full refund. I'm very happy with the discussion we had and will at some point give them...

My friend sent me an arrangement for my birthday today, and this is a photo of what they delivered This is absolutely shameful. They should be closed down. This is not what she ordered and paid for!

The owner responded that the order was placed by Teleflora which is true and a very reputable company. They did contact another florist in No Little Rock which sent a beautiful arrangement. This is my experience, I posted a picture of what was delivered and I think that it will speak for itself. Making excuses for your and screw up is never a good practice. I am sharing my experience verbal with everyone I come in contact with. See photos attached...