North Shore Medical Center Emergency Room — Local services in North Miami

Disappointed in care on this visit. I had symptoms of a bad virus and 4 days of severe diahrea, and so finally took myself to ER. Waited an hour, was admitted and given an area with bed. It was a surprisingly quiet Sunday afternoon. After 30 mins a medical student came in and asked case questions. Then 30 mins later a DR Gil came in and asked same questions. I said I wanted to know what my symptoms were from. He did a basic look at me and decided I had viral stomach flu. He said I would be given an anti-inflammatory for pain in my back, and that I would get fluids, and if I followed routine with prescriptions he sent me home with I should be fine in 7 days. A nurse placed a line in my arm, and drew blood for labs. Told me he would get fluids. Another nurse gave me toridol then told me to wait 45 mins and pain would be gone. I recieved no other tests or labs. I was told by nurse fluids would not be given, she removed lines as I questioned her. My diagnosis was viral gastroenteritis. She told me to sign my discharge and handed me three prescriptions- diarrhea med, pain med, and antibiotic amoxicillin???, which is not typically given for virus. I asked for blankets as it was cold, she said no, that soon a chair would come take me out. I was very woozy from med and waited until the cold was too much and left on my own. Total time in and out, 3 1/2 hours. After two days saw my primary who said she didnt know why I was given amoxicillan, but to just finish it. No bloodwork shows up in my online patient portal. I took a home covid test and 3 tests showed I positively have Covid. I question why no covid test was given while there, why they prescribed amoxicillan, and why they discharged me without explaining that, why the nurse wouldnt give me a warm blanket .I suspect the hospital knew I had it and wanted me out fast, without showing record of Covid case being there, or that they were just as stupid as I not to know what I had. But they are supposed to be medical professional, and I...

Do not go here! This is not an emergency room! I took my severely ill wife in. We walked through the e.r. doors at 4:30 in the morning. There was no-one else in line, and it still took them 2 and a half hours to even let my wife be seen by a doctor. She was writhing in pain for the entire 2 and half hours looking at me with tears in her eyes asking me to please help. When I raised my concerns to the nurse, she was dismissive. Eventually getting agitated and telling me they were in the middle of a shift change, and that's why things were taking too long. Mind you this is 2 hours in and my wife still has not been seen by a doctor, she's been actively writhing in pain the whole time. I heard the doctor over their radio telling them "great job in the e.r. tonight, we really shut it down" while they're literally ignoring my wife. She had to wait two and a half hours in severe pain until the morning doctor came in to get any help. This is not an emergency room, do...

My wife and I had a terrible experience at North Shore Medical Center’s Emergency Room. When we arrived, my wife was in excruciating pain, actively vomiting, and clearly in need of urgent care. Despite this, the receptionist showed no sense of urgency whatsoever. Instead of assisting us right away, she casually chatted with the security guard while my wife was begging just to lie down somewhere.

The ER was completely empty, yet we were left waiting for 30 minutes. The only response we received was that my wife had been “placed on the board,” which felt dismissive and unhelpful given the severity of her condition. At that point, it became clear that we were potentially putting her in more danger by staying, so we left to seek treatment elsewhere.

An emergency room should prioritize patient care and urgency — especially when there are no other patients waiting. Unfortunately, this experience left us with no confidence in the staff or...