Ralphie's Funhouse — Local services in Northfield

The best seller on the internet by far! If he doesn’t have it, he can probably find it for you! A literal one stop shop of fun! It’s just weird to me that I see 1 star reviews left on here of someone that won a free item and because of how USPS can be at times they take it out on the seller. The seller has no control of how fast or slow the shipper is. Even if it wasn’t free, Curtis would gladly help figure out the issue and help solve it. I’ve never seen him be rude to a customer so I’m inclined to think it was the other way around. I have been a customer of Ralphies Funhouse for a long time and probably have bought close to 100 Funko Pops from him and I’ve NEVER had an issue with getting my stuff! But for someone to leave nasty reviews of a Mom & Pops small business and potentially impact their ability to survive in this economy is just unacceptable! If you ask anyone that really knows me how picky I am, they will all tell you that nothing is mint condition enough for me. Curtis at Ralphies Funhouse goes out of his way to find me stuff that he is sure will be good enough for me and because of how many Funkos I’ve bought he knows what I like. I had 1 pop out of all the ones that he’s shipped to me get damaged, at no fault of his own, and he immediately replaced it no questions asked. That is the kind of person I want to do business with. Because of how great of a seller he is, I mostly only buy my Funkos from him. Ralphies Funhouse is a winner regardless and you will see for yourself, if you give...

Sister ordered the Terrifier set over a year ago and never received the product. She has the order confirmation and plenty of follow up emails requesting the product be sent out or at the very least, exchanging the product for something else if they happened to be sold out and did not have the ability to fulfill the order. There was finally communication but no apology or anything was given on their end and they simply said "sure" to exchanging the product for items of equal value. Since then, they have. Yet again, to respond within the 24 hour period they claim to do. Its been a week, nothing has been resolved, and they show no remorse. I've seen PLENTY of other reviews saying the same thing about this place on the internet. PLEASE do what's right and fulfill your orders AND your promises to your customers. Will update the review as communication continues. IF they...

Update Ralphie's stepped up and got this sorted out! We had so much fun opening both boxes! We will order again! Thank you to the entire staff for guiding us through this!

My wife and I ordered 2 $100 mystery boxes. Currently, it's been 12 days since we ordered, and we have no information where our order is. The only update we received was that it shipped 2 days after order... that was 10 days ago. Very disappointed. Our excitement to open these boxes was high as it could be watching all the YouTube creators open them and rave about their company. We read all the reviews about fast shipping and were led to feel confident in ordering. The successful correspondence has been very difficult. Nobody at Ralphie's has done anything to make us feel reassured that we will receive our order. We have been left just checking an empty porch day after day. Very frustrated to...