We had great customers service from the beginning! They were extremely helpful and answered all my questions! Then they came out and test our water and they were very knowledgeable and were able to explain exactly what was going on with our water! They did not try to sell us a bunch of stuff we needed which was nice! And they gave us options! They helped us along the way and where able to help us find the Best system for our family and the best financing option! It was a great experience! (Bruce great guy! ) Then we had a young man name Dylan he also was extremely polite and knowledgeable I was able to answer any of our questions with installment explained everything on how it works was a great experience overall would highly recommend them if you need anything with a water softener! Plus we have noticed a huge difference in the water quality and in our clothes! Great...
Read moreI had a unit installed three years ago and could never close the utility door completed. The unit was a tight fit and after becoming frustrated with closing the door, after they filled the salt holder, I then contacted Peacock to relocate. They relocated at a cost of $81.00. They stated it was too late for them to justify waiving the cost. Where is there customer service?
I received a call shortly after I posted the first review and Tim Peacock resolved the issue to my satisfaction. Thanks to Peacock, you now have a happy customer. Thanks for understanding my...
Read moreBought large, 24" x 2" filters. The internet purchases for the same filters were inferior. I had an in-home visit & to my surprise, the salesman after taking several water test told me that our 20+year old water softener was working great & said; Morally I can't sell you a new Softener. Honesty goes a LONG WAY. This is the #1 reason that I went & purchased their filters, even though they were 3 times more $ but a high quality filter. Our water no longer has an oder. A must...
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