I purchase a washer and dryer over the phone in November. I was a bit apprehensive due to not seeing the items in person however the owner was patient and explained the process to me in detail. The items were delivered without issue. The washer needed repair and was ultimately replaced at no extra charge. The dryer gave errror codes and on each occasion a tech was sent to check out the issue. Ultimately, the dryer was replaced with no extra cost. There were some occasions where there was a wait time to speak with them, however they are a busy small business and did their best to maintain honest communication with me. I appreciate that. I would do business with them again, as they stand on their words and by their appliances. Keep up the good work YAS, CT needs more reputable small...
Read moreI called YAS Appliances to see if they had a used refrigerator that would work for me in my new storage building. I've never purchased a large item like this over the phone and sight unseen, but I live many miles away from Norwich, CT and didn't want to drive there to look at their inventory. I spoke to Aaron and he couldn't have been any more helpful! He quoted me prices, sent me measurements and texted me pictures of the refrigerators that met my needs. I was shocked when Aaron said that they could deliver it to me that same day. The owner, Stevenson, was the one that brought it to me. Talk about great service! I would highly recommend this store for the purchase...
Read moreWe highly recommend YAS for their selection of used appliances. After our whirlpool cabrio dryer broke we didn’t want to spend 800$ on a new dryer from Home Depot so we checked out what YAS had for inventory and we had several choices. We chose a Maytag and we are extremely happy. Dryer works excellent. They gave us a 60 day warranty, helped us load it on the truck and we were on our way and it works perfectly! We also purchased a washer/dryer combo for a rental unit we have a couple years ago and it is still running perfectly. It feels good to give small businesses and local families our business and encourage other locals to do the same! Thank you Yvonne...
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