Grocery Outlet — Local services in Novato

The thing about Grocery Outlet is that the stock is constantly changing; you can't always count on being able to buy a specific item, but you often stumble across ridiculous deals, especially on organic groceries. Not everything is at a big savings, but most items are. Check expiration dates; sometimes they are excellent but other times very close so you'll want to make sure you will eat the item before it goes bad. They also often have excellent deals on seasonal decor, kitchen items (utensils, pots, storage, etc.), cleaning & laundry supplies (including natural options), personal care items (often brands like Jason, Tom's, EO, and Seventh Generation, in addition to "regular" brands), and a lot of random other stuff. They have tons of cereals, and tons of frozen foods. They have a pretty large pet section, and although usually the pet food is not premium brands, I once found crazy cheap Organix dog food there. You just never know, and the really good deals often go fast. Some of the organic items you see a lot are milk, cheese, eggs, yogurt, Amy's frozen foods and canned soups, Pacific boxed soups, soy milk, produce, pasta, cereal, tea, chicken, sometimes beef, and various energy/granola bars and chips. Also lots of gluten-free items if that's important to you. I go there almost every day, so addicted to their...

My disappointment in this location is the based off this stores decision to keep the bathrooms closed beyond the whole COVID 19, it has been closed for 7 month Ed now, I’ve spoke with the heath department in May two months after the pandemic started they said that there were no restrictions on restrooms and that it was a choice of the store. I spoke with the store manager who said if I needed to use the restroom they would allow it. However the next time I was in the store I requested to use it and was denied. Their decision to keep the bathrooms closed is purely management, they do not want to spend the extra time to clean the restrooms, during this time I had a severe bladder infection and could not go more than 20 minutes without using the restroom, I have had to leave the store and decide not to shop because I could not use the restroom. This is pure laziness. And I am disappointed in the decisions of...

I've been to several Grocery Outlets within the Bay area and central California. This site is friendly, clean and has great variety.

SHOUT OUT TO RONALD who helped me out in the wine section. I came here looking for a specific wine that I could only find through G.O. Ronald knew exactly what I was looking for.

There were just a few on the shelf and I took what was left. Ronald checked in the back to see if there was any more and was not able to find any besides what was on the shelf.

We briefly talked about wine and I told him about my local G.O. and that I drove from another town to this G.O. Ronald told me to keep shopping and he'll do a more thorough check. 5 minutes later he finds me in one of the isles on the opposite side of the store; tells me he was able to find 6 more in the back.

Ronald was attentive and provided great customer service. Haven't experienced this kind of customer service in...