The whole review all hinges on one poor moment of customer service. I went early, and the store was still closed even though it is scheduled to be open. I decide to wait to the top of the hour, and good news, somebody turns up and opens up. I figure they won't have bagels yet, but decided to try anyway. I ask if they're serving bagels and are they fresh this morning. I'm told yes. I order and they were completely stale. Clearly from the previous morning.
I could have forgiven opening late, but dishonesty is unforgiveable. I won't be back.
Alternatives are limited in Novato. You can get fresh bagels in Safeway, but if you can, then head down to San Rafael, and there's a place called bagel street in Terra Linda. Much,...
Read moreRedwood Bagel is the best surprise in Novato. It makes no sense that such a delightful source of bagels can be found in this town. One would expect such genuine quality to be found in a larger city like Manhattan. In Novato, one would expect Noah's, but then again, we all know Noah's aren't bagels. Rather they are merely Wonder Bread loaves formed in a circle.
Redwood Bagel, thank you for being so authentic! Oh, one last thing. Thank you for being open so early for those of us...
Read moreThis is a very good place to get bagels and sandwiches. Prices here are phenomenal. The quality of the food that you receive is that a food that is twice the price they are asking for. The family that owns this business as an Exemplar group of individuals who work hard and deliver a great service and product. And they are funny too. I recommend this place if you're looking for someone to help you eat nutritional food at a...
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