American Cancer Society Discovery Shop -Novato — Local services in Novato

Very rude service, and racism in this store and the energy is very bad and negative!!! It’s crazy how you can’t shop without being followed around by a worker or the manager telling their workers to keep an eye on you or the manager watching on everything you do and touch, not only that saying negative things about a person in the store if you want to have a perfect business you should treat everyone with respect and not treat people like if they are criminals!!!!!! I always come to this store and treated some type of way or looked at some typa way because of this manager and workers. I am a shopper just like everybody else what is the issue with me coming to the store to shop and treated differently?!! Everybody needs to be treated with respect!! The store should be thankful that I am buying stuff from their store it is a nice store just the vibe is very bad and disrespectful the service is absolutely bad. This has happened multiple times and I am absolutely fed up by the way I am being treated differently...

Cool little store, better priced then goodwill. item quality has gone up in the last six months. newer staff is not afraid to to be open and honest. Found some amazingly priced sports memorabilia and they were still in good condition (loved but not unusable!) The Silver necklace I found there was perfectly priced AND they allowed me to see handle and test if was magnetic or not using my own brought in magnate. They have some designer clothes that still have the original price tag on them and wow they marked them down nearly 50% and they weren't even worn. The children's section had some toys i haven't seen for a long while (like the old 1990's Tonka Metal Trucks!) The fact that every time I'm there visiting family there's something new to marvel at and reminisce about never ceases to amaze me. The store floor is always clean. The Shelves look like they get shuffled around when they get restocked and the themes they have for each...

I cannot recommend this place enough! David is not only an exceptional manager but also a wonderful person. The staff and volunteers are equally amazing. The store is always impeccably clean, beautifully arranged, and thoughtfully curated. While it may be a thrift store, the quality of the items and their presentation are truly outstanding. The cause it supports is incredibly meaningful. Sadly, cancer has touched almost everyone in some way, and this store represents something positive born out of something so difficult. It serves the community, supports those in need, and helps further vital work. I’m already looking forward to my next visit and the...