YMCA of Honolulu - Leeward Branch — Local services in Oʻahu

The facility itself is pretty standard for a YMCA and the staff are friendly. The reason I'm giving it only two stars is because it seems like much of the staff is not trained. You can ask three staff members the same question and get wildly different answers. The women's locker room is also quite dirty. The floors look like they've never been cleaned properly. The childcare system is also extremely inefficient and is not user friendly. You have to call 24 hours before you intend to use childcare in order to make a reservation. They will not let you reserve a place two days ahead and give you a very hard time if you drop in. Since I like to go to the gym Monday, Wednesday, and Friday, that means I have to call every Sunday, Tuesday, and Thursday to be able to use the childcare amenity. I've been a member of many gyms over the years and have never encountered such a user-unfriendly system. The staff acknowledges that this is a bad system and admits they have received several complaints are still unwilling to modify system. If you're looking at the Y because you need childcare while working out, I suggest you...

I love this place. I got here to exercise pretty regularly. I usually take the circuit class that they have. I believe its Tuesday through Friday at 4pm each day. It lasts an hour. There are 2 different instructors that give the class and they are both awesome. The Y is such a positive place. I typically only go for exercise, but they offer so many other things. I highly recommend them for anyone looking to get in shape, or for the child care resources. I believe they teach some fun classes and stuff as well, but I haven't really looked into them yet. The trainers at this facility are amazing also. There is usually a trainer in the workout area in case you need help with any of the machines, or you are just not sure what exercise to do. They are super helpful. No pressure to purchase personal training there. Definitely a different vibe from the larger "gyms" in the area. So comfortable. I love going to the Waipahu YMCA. In fact, I'm on my way there now!! See...

First off Erin the front desk receptionist should be the poster girl of every business employee ……. Welcomed me with a big pleasant smile and helped me fulfill my membership professionally from beginning to the end ……. She deserves a raise! As far as the amenities I was blown away and was pleasantly surprised on all of the equipment at my disposal kinda like a kid in a candy store. Today (November 1st) I had to edit this review because of two ongoing things ……. One there is ZERO dust under the equipment machines! Unlike other gyms this one is spotless (props to Mark head of maintenance)! And secondly and more importantly Erin is still smiling nearly two months later! She treats me and others with the most kindest respect each and every time ……. Simply remarkable in a human being let alone an employee! Definitely recommend anyone to be a member there hands down...