Very friendly and respectable business. Kim C., the owner, is most gracious and will do all he can to keep the business in Oakdale and most of all, in his store. I recommend going to OAK VALLEY JEWELERS for all your wedding, engagement, birthday, and christening needs. When you think of jewelry, think Oak Valley Jewelers!!! I'm also writing on behalf of my good friend and neighbor, Alan Woods. Alan took his own ring into Oak Valley Jewelers and had Kim C., the store owner, help him pick out some stones that have meaning to Alan and had them set. I'll be picking it up tomorrow. Alan is so excited to see the beautiful piece he designed. The reason we like this store is #1, it has a 'mom and pop' feel to it because it's small and very quaint, #2, the staff are very knowledgeable about the art and craft of jewels. They can find you what you want OR design it exclusively for you! #3, they take their time to give you the best piece of jewelry you ordered or if not, THEY MAKE IT RIGHT for you so you DON'T leave empty handed or unsatisfied. They are just all around great people! Don't judge til you give them a try!!!
Thanks from, Karla Ciarolla and Alan...
Read moreI am so surprised by the negative review I just read. I have had nothing but wonderful customer service since I and my husband have been using this jewelers. I took in numerous pieces to be fixed or cleaned or adjusted and have been completely happy with them every time. Not only was I pleased with the service, but the pricing was very fair. When our anniversary was getting close,my husband mentioned to the owner about a necklace he had bought me when we were dating 50 yrs ago that I loved and had been lost.The owner went to great effort to make a new one for me. He also sold my husband a beautiful necklace with a gold 50 on it for our 50th anniversary. I love them both! Yesterday I went in to have a watch band made smaller and was in and out in nothing flat. I will continue to deal with Oak Valley Jewelers and hope others will too. A very happy...
Read moreI emailed them to see if they have a certified jewelry appraisal person. I was told no. I then asked if they know of anyone that does them. Again, told no (???) and then was told they appraise their own jewelry. They don't do them, they don't have someone that does, they don't know of anyone that does them yet they do their own. I would beware of buying anything from them. EDIT: The first line of my review above was asking if they have a certified jewelry appraiser to which they admit in their response that they DO NOT, but they want me to remove my review....
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