DO NOT LISTEN TO THESE OTHER REVIEWS, clearly written by the owners friends. This shop is so sus and unprofessional. Brought my phone in for a screen repair, leaky Pixel screen never had ANY other issues besides the screen. Owner lied, saying he could complete it in one day, did not text or call to communicate it would take longer, I had to call daily for at least 3/4 days to check the status. He messed up the first repair attempt and had to order another screen. Somehow found a way to blame me for that. Had to break the back of my phone to fix, so I had to wait an additional 3 days to get the back of the phone put back. Refused to offer a discount and was extremely rude, said it was "maybe my bad karma" that made this happen?? Dude is a joke, wannabe influencer. My phone never functioned the same after getting it back. Suspected malware. I rebooted. My phone stopped working fully 3 days ago. AGAIN NEVER HAD ANY OTHER ISSUES BESIDES A SPOTTY SCREEN. Now I am forced to replace my $1000 phone because of this hack. AVOID AVOID AVOID!
If you check Yelp, you'll see they are threatening another customer who wrote an HONEST and unfavorable review. These dudes do not deserve business, any other small local phone repair shop would be...
Read moreBATTERY BUYER BEWARE: I had my iPhone 14 Pro battery and back glass replaced here. They quoted me $120 for an “Apple certified battery” and $95 for an aftermarket battery, implying that both were new. $190 including glass replacement. After calibrating the new battery at home I discovered that the Apple certified battery they installed was a used one with only 82% health (Apple recommends replacing at 80%)! Who in their right mind would pay $120 for a worn out battery when Apple will install a brand new one in their store for $99? Not to mention that they gave me the phone back without even testing it to make sure it worked. I discovered a few minutes after leaving the store that the phone wouldn’t charge or turn on, so I had to come back and have them fix it again. Turned out the ribbon cable they installed was broken. They gave me a free charger for the trouble but angrily refused to refund any of my money after I discovered their used battery scam. I’ve reported the transaction to my credit card company for...
Read moreMy experience with Mr Phone Repair was outstanding. From the moment I walked in, I was greeted with genuine kindness and professionalism. The staff went above and beyond to make me feel valued, taking the time to explain the issue and walk me through the repair process without any pressure or upselling.
The repair was completed faster than expected, and the quality of the work was excellent—my phone feels brand new. Pricing was more than fair, with full transparency and no hidden surprises. What truly sets them apart is how they treat their customers—with honesty, respect, and a real sense of care.
If you’re looking for reliable phone repair backed by great service and a team that treats you like family, I highly recommend Mr...
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