I needed a part ASAP and was told by another Royal location that Ogden had the part I needed in stock. I drove an hour to the Ogden store, attempted to call ahead but received no answer. When I got to the store, they were closed. A note on the door read "Closed at 11AM today for the 24th of July". There was no mention of this closing online or on their phone system. As I was sitting in the parking lot for 5 minutes two other customers came by to get parts and found them closed so undoubtedly several customers were disappointed.
Logically, people will prepare for the closing on the 24th by ensuring they purchase things the day prior. It is ridiculous to close down halfway through the day prior to a holiday that is in the middle of the week. I'm sure they will be getting an earful from a bunch of their contractors who they screwed over.
I will be avoiding this company whenever possible, and hopefully the management at this store learns to run the...
Read moreLonger drive, but saves me time. My 1-stop goto for industrial projects: panduit, sealtite, terminal blocks, power supplies, pheonix contact, sola, wago connectors, circuit breakers, wire, cable, labels, Brady, tools... Tons of industrial, residential, commercial stuff. Save time. Improve profit. Hope your project is safe...
Read moreI went to one of the other big electric stores and their knowledge was useless. Completely different experience at Royal. Very knowledgeable and helpful. They stayed open an extra 29 minutes to make sure I hot what I wanted. They earned...
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