National Saddlery Co — Local services in Oklahoma City

The two girls working there need to brush up on their manners. No greeting, act like they are doing you a favor speaking to you. Too busy staring at their phones to help. An adult needs to be present or at least train employees in basic customer service. Went in to spend money but was so disappointed in their behavior that I decided to leave. No hi- no bye-no thank you. They wont get my business again. It makes sense why the place was empty. I've seen it before, where businesses treat customers like the way I was treated, they don't last. Unless they get it together, they will and should go out...

My second time in the store. Was very impressed by the quality of products the first time I visited. Being over 800 miles from home I wanted to stop back in store to look at Lucchese. Jessica spent over thirty mins with me going over size / comfort and making sure I received right boot and style. I was so impressed with knowledge, patience, and friendliness I ended up buying two pairs. Awesome western decor available as well. Clean store, high quality products, and great pricing! I’ll forever come back when...

Their candy is wonderful, and the people are simply outstanding. We were involved is a small accident near their business involving our RV and a hit-and-run driver. The staff at National Saddlery were deeply concerned for us personally and even brought us something to drink and snack while we waited for police and insurance examinations, reports, and repairs (about 3 hours). These kind people acted with integrity and concern, and my wife and I cannot express the depth of...