I would think twice before doing business with Mr. Gordon. I met him in his office for a consultation about a diamond ring for his possible brokerage in a trade liquidation. He examined the piece and gave me an estimated range of what he thought the trade amount would be. He explained his commission and I agreed to the price range. Because the ring would be sold to a 3rd party buyer, I asked if Scott provided any type of accounting receipt for the final sale of the ring. He stated he never reveals the buyers information; he keeps that private. I suggested he could redact the buyers information and still provide an accounting of the final sales price, so that I would have peace of mind knowing I received my fair percentage of the sale (otherwise, how would I know what it was sold for? It could easily be sold for more than I was verbally told and I would never know). Scott agreed to the plan of redacting the buyers information and providing proof of sale. Oddly, during our consultation, Scott said that he typically does not like to do business with younger individuals as they "often do not know what they want" especially if they are going through a divorce. He guessed my age to be in the 40's, and paused with raised eyebrows, as if it were a question and me being a little taken back said, "yes, I am 43." He asked questions about my readiness to sell the ring, did I have "permission to sell the ring" (permission from who I don't know), and kept saying I would probably not be happy about the value information he was about to provide me about my ring, even though I agreed to pay $75 by the half hour. He drew up a receipt and took a picture of my ring to send to me by email as proof, and I left my ring in his possession for him to find a buyer.The next day Scott called out of the blue asking for me to come pick up my ring, as he did not have a "good feeling" about being asked to provide a proof of sale. I apologized if I had offended him or made him uncomfortable with my question about his brokerage process, and that if he didn't want to provide any proof of sale, he could have just said so, and could have allowed me the opportunity to decide if I wanted to do business without the proof of sale or not. He cut me off, saying we both have the right to decide whether or not we want to do business, and that maybe he was "crazy" but he didn't like the feeling of being questioned about his business and he thought it best for me to come get the ring, never offering for me to continue with the trade liquidation without the sales receipt. When I returned to pick up my ring, I politely informed him how disappointed I was that he had cancelled the deal due to a "feeling," and that I was concerned that he mentioned not wanting to work with younger people and questioned my age. He became very defensive and said I was mistaken, and that he never asked my age and that he said in his experience younger people, especially in their twenties, often do not know yet what they want from life and as we get older we do, and then said, He kept called me by the wrong name as he explained this, and when I attempted to correct him on my name, he said he was sorry, but when he feels attacked or threatened, he gets confused. I have the entire conversation recorded. There was ZERO attack happening, he simply did not want to hear anything I had to say and I was asked to leave. I have a theory, that he does not want to provide proof of sale because he is trade selling at a higher rate and paying a lesser commission to the client, pocketing the rest. I wonder if he doesn't like dealing with younger people, because we ask for proof of sale? Whereas an elderly, more vulnerable person, may not consider to ask for sales or accounting proof. His lack of transparency in the basic sales/purchase price of the jewelry is a huge red flag! That is NOT good brokerage business practice. I would seek a more...
Read moreForever grateful for Mr. Scott Gordon. He was very respectful and loving to my pieces (and me of course). He helped me make tough decisions as to which items to keep and sell as I am doing some much needed downsizing and fake or not sparkles get me.
He has an outstanding expertise and I learned so much about gems and my collection. My time with Scott was well worth it! My anxiety is at ease by being able to let go of some pieces and I have a better understanding of where to go from here as far as what to will to who and to reevaluate my jewelry insurance.
He has such great knowledge and care if you want to know as little or as much. He listened to my wants and needs and was able to help guide me for what was best to meet those.
If you have some sparkles or blingy bling you need check out- Scott...
Read moreAfter finding a box, of what looked to be antique cuff links that were my late grandfather’s, I contacted Mr.Gordan for some guidance / advice regarding the items I had found. I was very pleased that even though it was his busy season, he was able to give me pertenant information to conduct my own “investigation” on line, saving me time and money! He seemed fairly certain that what I had described was a long time beloved, yet costume jewelry that was designed for men. He said to search for the name SWANK and sure enough 60% of my grandfathers collection was indeed swank. It’s nice to know there are experts out there smart enough and willing enough to save you a consult fee but also thorough enough to call and check up on you to see if you need any further...
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