Okolona City Electric Department — Local services in Okolona

I know Okolona power gets a lot of bad rap. We haven't had that great of experience with some that have come out here when requested, BUT the men that came out today went above and beyond to make everything right! We have reported old lines and connections and requested to have them looked at but was told nothing was wrong. Our power glitches everyday. Last night the lights and outlets in half of the house were flickering for 2 hours until it finally shut down to include our AC units. These guys that came out today 8/5/22 said all the connectors were old and obsolete and replaced every single one of them. The transformer was also as old as the house and was only putting out half of what it needed to. Luckily they had another one in another truck 3 miles away with their supervisor. He brought it and also helped out. Whoever came out to Central Grove Road today I want to say THANK YOU for your diligence, attention, proactiveness and help getting us what we needed. There are still some people who want to do their job right and these...

If only we were allowed to give 0 stars! Due to poor management and lack of preventative maintenance a simple line being down has caused a power outage for over 5hrs. The people of Okolona and Wren have had enough! There has to be changes made at Okolona city power. Many people in the area are on home medical devices that require power! Many of the residents will lose costly amounts of cold/frozen groceries not to include if they have diabetic medicine that are required to remain cold. These type of outages are 100% avoidable when proper PMs are performed! Why are the people all through the county affected by what city officials are voted in to operate Okolona City Electric. The great residents city and county of Okolona/Wren need to be heard. Time for CHANGE is REQUIRED before it cost residents more than just loss...

Today, 12/23/23.. clear skies no rain no wind absolutely nothing and the lights go out! It is nearly Christmas and people are making preparations and have better things to deal with than the lights going out! This is absolutely obsurd! I have had more outages living in this okolona electric area than I have experienced throughout life! Lights just off for no reason at all and then when you try to reach out to someone they don't answer. This is a service that you provide. We pay ridiculous amounts of money to this company for this service only for it to be ran so...