Tried to get a fishing license multiple times in the day and didn't end up getting one. We were told by the Clerk Justin that they were understaffed and to come back after 7pm. We came back at 8:45pm and were told the station closed at 8:30pm and it would not be reopened. We asked why we were told to come back after 7 if it closed at 8:30. Justin argued with us stating he said to come back at exactly 7pm. Why would we need to come back at exactly 7pm if the station is open until 8:30? Why weren't we told that the station closed at 8:30 so we could have come back in time? If the store is open until 10pm, the services they provide should be available during hours of operation. If hours for certain services differ from normal store hours, these should be posted or at the very least communicated in a professional manner. Justin made it apparent he had no interest in helping us during either of our visits into the store today. I'm not interested in arguing with someone who doesn't know how to communicate properly in the first place. Really disappointed with the lack of customer service this store provides. Please train your...
Read moreStore is clean & typically well stocked, Staff is nice other then one incident when I wasn't informed that part of my order wasn't available upon purchasing the box of chicken family meals, then was still charged full price at the register once I discovered AND informed the cashier that part of my order wasn't given to me. Guess when you want biscuits & a side with your fried chicken you have to pay the extra $6.00 if you get...
Read moreGlenwood IGA is a great place to shop, With their freindly employees and their clean enviornment. Their prices may not be the Cheapest but they are comparable to the area. They have western union, video rentals and your able to pay some of your bills there. You can also purchase your hunting and fishing licenses and tags there as well as...
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