Lost the title to our cars twice. Then waited over a year to let us know it was lost. Of course we had to pay twice and they offered a gift voucher which doesn't fix it the fact that they waited over a year to let us know. Failed to update contact information on our account so they actually called my wife's mother to confirm details about OUR account. When brought up to the president how much of a security issue this was as the number being called could've been anyone did not like that I was upset at the failure to maintain property security for A BANK and wanted answers. Just kept saying it was a mix up. Like no bud a mix up is getting my order wrong at fast food not confirming contact information for someone's bank account info. I work in IT with big businesses and security is #1 which I assumed would be a thing for a bank. Just not this...
   Read moreThey have it all! From great on-site customer service to simple-to-use online banking! Now there is no need to worry about making it to the bank with a busy schedule, depositing and transferring funds is easy no matter where you are located. If I ever have a question, I just call and they always get what I need done! Their level of concern for their customers puts this bank above any others for me! Stop in and visit with them, you won’t be...
   Read moreFNB Osakis has been magnificent to work with and bent over backwards to help my wife and I. During the banking crisis of 2009, we were turned down for a building loan by our large bank in the cities. We had very good credit and each made a very good salary. FNB Osakis was quick to step in and give us the loan for our lovely retirement home. They have ALWAYS been so pleasant and easy to work with. I will always bank...
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