I have been using this pharmacy for about 15 years. They have always had rude people working there with the exception of 1 or 2 people who currently don't work there anymore (I guess they were too nice for the business.) Here recently they have gotten even worse than they were before. I call to refill my prescription, if it has no refills left their supposed to contact the doctor. Sometimes they do and that same day or the next day my prescription is filled. There has been more than one occasion in the last month I have called to refill my prescription and they never sent it into the doctor to have more refills. This has also happened to my mother within the last month as well. I have RA along with other health issues, and if I do not get my prescriptions when I need them I have major pain for a week after I get my prescriptions back. They won't even put the effort in to tell you that they're not going to contact the doctor. I used this pharmacy because it's closer to my home, but I think it's time for a change even if I have to drive a little...
Read moreWe recently moved here from out of state and my father in law was having problems with his hands after the 2 time going to the Er the fingerd it out and sent him to uab who putgave him 3 scripts to do him 2 week's till he goes in to have his spin reparidI sent my husband to drop the scripts off and these ppl are down rit rude my husband said ok maybe it's a bad day but when u went bk to get them the lady's there were rude saying they could not get the insurance to take his last name I said ma'am we have been getting his meds with this same cars for years and that's when she began screaming at me so I said ma'am there is nothing wrong with my hearing please don't scream at me please now mind you the had the scripts for days and never said anything.so I asked for them bk went to Walgreens and had his meds with in an hour. I won't ever go back to this Rit Ad. Sometimes small town is not...
Read moreTerrible awful Customer Service. I have never dealt with this company before as a whole but this particular location has given me more headaches in the last year than I have ever experienced with any other pharmacy. The wait is generally very long. They have no drive through so you just have to stand and wait. They do not have medication ready when they are supposed to. Sometimes missing the mark by days causing missed doses. They are often experiencing technical difficulties. They often make mistakes and blame it on “the system.” This very well may be the case but the attitude of the people behind the counter make it so much worse. I have dealt with some very pleasant people there but overall please do yourself a favor and find another pharmacy. You...
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