Palmer Nursery — Local services in Palmer Township

don't be fooled .... needed 9 yards of mulch delivered dealt with a seemed to be normal and pleasant salesperson named Michelle. I agreed upon pricing and delivery fee to my home. when the driver arrived I felt as if they did not send me what I had paid for which was 9 yards. the drivers response was " we don't rob people" that response in itself was a bit defensive. about 3 days later my installers arrived who are full time international landscapers who are total experts. they chuckled and said " this is clean mulch but its only about 5 yards" at that point I totally agreed and said Gee I knew it looked kinda small when it was brought here. So I proceeded to call the store, Michelle was not working but an individual named Matt was. After I told him the situation he seemed nervous and said " oh we will be right over with the missing 4 yards" hmmm these people were def guilty. about 15 min later he calls by cell with a totally different tone he was threatening me saying he was coming to my house with 4 yards and if the pile did not match I would owe him more money. I was astounded by this. then he threatened to come and remove the initial batch. I felt as if I would need to make a police report so I then told him before I get you on trespassing I will just leave it here. they are con artists ... and if Michelle was honest she would have followed up with me. if you plan on buying mulch there you need to be there in person to watch the scoops and size of scoops going into your order. I hope they get sued. they deserve it . I try to keep the American small business owner going but these people need to be...

Don’t go here… they have the worst customer service ever ! They just charged my card twice despite my warning. When I showed them my card charges they just shrugged their shoulders and say “oh well you’ll have to wait 3-5 days to dispute it” . The manager Matt was not there on Saturdays. Their hours are wrong on here’s. When I called them at home after I called my credit card company and verified it went through twice, I got Michelle who was most unhelpful. Go anywhere else but here . Buza’s, the Blue Barn, even Home Depot or Walmart. They are useless with no manager on dirty who can explain a thing on their busiest day. Can’t wait to report them to...

I called and ordered a ton of dirt I was given a yard of dirt. For what I paid $80 for, I could have paid $20 for at Lowes by purchasing 10 bags of $2 40 lb soil. I feel like I was ripped off big time. A ton of dirt would have been 2,000 lbs, I should have purchased thay from Green Pond Nursery as it was only $70 with delivery there and I would have received considerably more dirt than Palmer gave me. I also called back to discuss this and the lady who spoke to me was nasty and offered no resolution to...