Intermountain Health Park City Hospital — Local services in Park City

Worst visit ever! I was brutally beaten a little over a year ago which has left me with injuries that cause me chronic pain. Recently the pain from one of my injuries flared up . I tried to control it with over the counter pain medications but the pain got so bad I ended up going to this ER in Park City. I explained what I was doing at home to control the pain and that it wasn't even touching the pain. The doctor said he would do a few tests, then left. Nurses came in to start an IV. I was obvious the nurse had no idea what she was doing. She got the catheter partially in ,drew some blood then tried to fish which is extremely painful, blew the vein and left stated she wasn't sure I even need the IV and would ask the doctor. She never came back nor followed up with me. I was then taken for an x ray then brought back to my room and left there. I sat for what seemed like 45 minutes waiting for some sort of pain control. None came nor was even brought up. I had to call and ask for something. A rude nurse came in 20 minutes later and said she had tylenol for me. She didn't even bother to introduce herself she just gave me an annoyed look like how dare I ask for pain control. I told her tylenol was no help I had been taking tylenol. I was there tylenol was not even touching my pain. She rolled her eyes at me and said hes going to give you something stronger after your labs come back. I sat in that room for 2 hours with no pain control as the tylenol didnt even touch it. Nobody came to check on me . It was quiet enough I could here the staff outside calling me a " drug seeker" ..excuse me? The only time I go to a place like that is because I cant control or handle the pain anymore and am only looking for pain control and an underlying cause for the pain so it will stop. I'm tired of ER staff accusing everyone of drug seeking just because there are people out there who do doesn't make everyone one. The rude nurse came in again 20 minutes later a said she was drawing blood from my IV. I told her I didn't have one. She glared at me threw her supplies and walked out. How unprofessional. An aid came to start an IV. She wanted to start it in my still painful arm and got annoyed when I didnt want to put myself in more pain by positioning my arm the way she wanted so she moved to the other arm. She missed the first time and also tried to fish. Where were these people trained because fishing isnt a good practice. They took their blood and left. I sat in excruciating pain for another hour with nobody even asking how my pain level was or caring obviously if their calling me a drug seeker. Most places at least follow up with a pain level after administering a pain pill because they actually care if it was effective. 20 minutes later the doctor came back . He explained what he thought was going on and said I would receive toradol. He left and a nurse came in and administered toradol. The was slightly relieved but was still excruciating. 30 minutes later the doctor came in to talk about discharge. He acted like he thought he was a miracle worker because my pain was slightly less. He obviously didnt care that it was stil excruciating because he sent me home with uncontrolled pain and nothing to ease or control it and told me to go to my primary care doctor. Really? Fine refer me to my primary doctor that's common practice, but at least give me something to control the pain. All I can say right now is I hope karma catches up with them. I am very angry that I am expected to " tough it out" when I went there for uncontrolled pain, was accused of drug seeking and recieved no pain control . HEY PARK CITY HOSPITAL NOT EVERYONE IS THERE LOOKING FOR DRUGS SOME OF US ACTUALLY HAVE PAIN AND NEED HELP WITH PAIN CONTROL!!!!!!! WHY DONT YOU STATT TREATING PEOPLE INSTEAD OF INSTANTLY AND FALSLY ACCUSING EVERYONE OF ONLY WANTING...

My wife and me just had a baby here. We were suppose to deliver at the IMC in Murray. But a few hours before we had our baby we were up in kamas for a early thanksgiving dinner with family. At the thanksgiving dinner my wife's water broke. We called the IMC in Murray and they told us to get to the nearest hospital( park city hospital). With our baby being breached and my wife's water broken...we didn't wanna chance driving to the IMC in Murray. When we arrived at the park city hospital we didn't know what we were doing or where we were going. We didn't know any of the doctors or the nurses. In the weeks prior to our baby coming we took a tour of the IMC in Murray. They told us how to check in, and where to go. When we got to the Park City Hospital all the nurses were very helpful in helping us find our way. We were the only patients delivering. So all the nurses gave us their undivided attention. They knew our baby was breached and they had everything on file. They contacted the OR team ( operating team) the OR team Rushed in probably within 45 minutes...explained what was gonna happen.. They took my wife back to perform the C section. Dr Clark was the one who performed it. They did such a professional job at everything. From start to finish the doctors and nurses where there every step of the way. They told us to take advantage of them and if we need anything please ask them. All the nurses were very professional about how they helped and treated my wife, baby and me. We were not just another couple delivering to them...we felt like we were there family and they treated us like family. It didn't matter what time of the night or day....it didn't matter how many times we would ask for things. They were right there ready and willing to help. I would highly recommend delivering your baby here at the park city hospital ( that's if your near by or your in a situation like we were in) or if you want family like service..park city hospital is the place to be. Highly recommended is an understatement.....there is not even words for how good the nurses and doctors were. At first I was nervous because it was a place we were not familiar with. Within the first few hours all that nervousness was taken away. The nurses treated us like they knew...

Had an orthopedic surgery at this hospital yesterday, and while it was my first time ever coming to this specific Intermountain campus, I had a great experience! Most of my surgeries have been at Intermountain Medical Center, with my previous orthopedic surgery at TOSH, but the drive to Park City was absolutely worth it based on the fantastic level of care I received!

The pre-op nurse was incredibly kind, and made me feel more comfortable while talking to me about work and personal things. 10/10 for the IV poke! I can be a harder draw due to scar tissue, but she made me feel incredibly comfortable, and was absolutely 100% meant to be a nurse!

The anesthesiologist was one of the most straightforward anesthesiologists I’ve met, which I appreciated greatly. He explained everything clearly, and did a fantastic job at keeping me comfortable before the surgery by cracking some jokes with me, while making sure preemptively that I had good medications on board to help with my bleeding disorder and nausea. The OR nurse who came to talk to me before being taken back, and in the operating room before I went under, was SO sweet, and talked very highly of the anesthesiologist, and my surgeon. Always wonderful to have a team who supports one another, and makes sure that support is known!

Waking up from anesthesia, the PACU nurse helped me remain comfortable, especially with my post-anesthesia shivers. Made sure I was tolerating my pain well, and offered me snacks/drinks to help me wake up better (which after not eating for well over 12 hours, was absolutely fantastic and definitely made waking up a lot easier).

The nurse who discharged me was also very kind, making sure I remained warm (still shivery from the anesthesia once I fully woke up) and wonderful at explaining my discharge instructions, without sparing details so I fully understood. Everyone at this hospital went above and beyond, and as someone who has had many surgeries in the past 3 years, definitely one of the best experiences I’ve had with Intermountain for a surgery! Thank you to Dr. Wylie, his team, and the team at Park City; most certainly exemplifying the “care”...