The Station State College — Local services in Patton Township

Disclaimer: very long review, and the first sentence of each point summarizes it.

Different deals and prices during signing seasons, beware of the current deal you're getting may not be the best deal at the end of the day. When my friend and I came to tour the apartment complex, we were promised a series of things, including a "discount sale" that waived application fees and a deal that lowered our total rent by $80 per month, but we had to sign in the next three days. A week to ten days after signing the lease, we revisited the apartment complex because we were excited to see our future apartment, to find out The Station was again offering another deal of lowered the monthly rent by $121. We argued for the better deal but was turned down even though it was only a week after we had signed the lease. Promised conditions are not at all promised. The conditions that were promised by the office when signing the lease were also a bunch of bluff, I visited The Station’s office over ten times between April and July of 2019 trying to communicate and make sure our needs were met because calling them will NOT get you answers. When we went to talk to the PROPERTY MANAGER, Dylan Tevlin, he refused to help and talked down to us because we are college students. In the end, both my friend and I went to our lawyers, then only then including "lawyers" in our “conversation”, Mr. Tevlin finally deliver what we were promised. Our apartment had wasps/bees coming into the apartment from window gaps and vents, and PROPERTY MANAGER, Dylan Tevlin refused to call the exterminator. A nest was right inside of the roof on the balcony, we see bees/wasps were going into our roof every day during the summer. I have pictures and videos of us catching them inside jars. At least three maintenance requests submitted but nothing done that I stopped putting in request. The maintenance guy would just bring a bug spray bottle with extended straws, then attempt to scare away a NEST OF WASPS/BEES. I called an exterminator and was prepared to pay the full amount after watching a wasp/bee fly straight down to my friend's chest from a vent in the ceiling. The exterminator said without the landlord's permission they cannot come in, so I called the PROPERTY MANAGER, Dylan Tevlin, and he refused to call the exterminator, BLAMED ME and my roommates for LETTING them inside, and ACCUSING ME OF LYING TO THEM for not reporting maintenance requests. After two months we figured out they were coming in from the gap between the window frame and screen because I duct taped the window down and no more bees/wasps. The internet is included in your rent and it is very, very slow. The instructions to set up your own router is harder to understand than an Ikea furniture packet, plus if you set it up wrong, it’ll screw up the entire internet for the complex. Multiple internet speed tests ran on multiple different websites on different occasions with the same range of results. Writing this I am testing the internet speed again, download speed at 11.7 mbps and upload speed at 39.7 mbps. Around March 2020, the Station sent out an email saying there’ll be an expert on the apartment complex doing internet infrastructure examinations and services and asked any residents to send in requests if there are internet problems. I sent an email around 8pm, never received a reply. For whatever reasons, your packages are only allowed to be delivered to the office and pick up after the staff members send a confirmation email to you. Imagine waiting for hours and days for their front desk staff to log in thousands of packages on the first week of school, week after black Friday or any holidays. I am in quarantine right now and for me to pick up a package I have to call their number to an outside phone service, then they’ll send a request to whoever in the office, then they’ll leave your packages in the entry area for residents to pick up. My attempt to pick up my packages took three days for the phone service and The Station staff to communicate...

Would not recommend staying here. Lived here for three years from August 2021-August 2024 for convenience of not moving my stuff while in school. When I moved in, it was obvious that the place had not been freshly painted as there was scuffs, marks, and paint peeling in spots along the walls and ceiling. It was not a huge deal to me but I made sure to report them on the inspection form they gave for me to fill out. That form did not matter as they charged me hundreds of dollars worth of damages to repaint. Wi-fi regularly had issues during my 3 years with just being too slow to stream TV or going out entirely. Other student apartments on Toftrees did not have this issue. If you need reliable internet for school work, do not live here. Wi-fi was not the only issue at the station though. One winter hot water went out for a couple days and I know other residents who lost hot water for longer periods of time. The advertised amenities would regularly have issues and be shut down. They would take weeks to get them working. Our front door handle broke multiple times so we would have to walk around to the back door just to get into our apartment. The rooms were not sealed at all as there were visible openings around doorways so bugs will get in during the summer. Every time I came back at the start of the school year, there would be piles of dead rolly pollies and millipedes in the corners of rooms. There was no food left in the apartment, they just wander in through unsealed openings and die on the floor. The key fab readers at the clubhouse would regularly break and would not get fixed. If you wanted to go to the clubhouse after the front desk closes, you have to circle around the building to find a key reader that actually works so you can get in. Management does a poor job of communicating. After 2 years of being there, when my 3rd year of the lease started, it had an extra $300 charge. I eventually found out that it was for a bus pass that had been free the previous two years. When I complained that it had been free and they gave no notice that it would no longer be free, they claimed that it was never complimentary and I should have been paying for it previous years. So, either they don't pay attention to what they charge residents, or they lied to me so I stopped complaining about the extra charges. I feel its the later as I can't imagine this company would have been fine forgetting to send out $300 charges to all their tenants. When I had issues processing payments on their payment portal and had to call their corporate help line, no one answered after days of trying. Instead they had a 3rd party call center call me back to say that Landmark properties (the parent corporation) are unable to answer the phone and he had no information to give me regarding any of my issues and did not know when I would be able to get help from someone at the company. Maintenance guys and front desk staff were friendly with me but it's clear that management cheap out every way possible and then charges tenants for anything they possibly can. Their whole business is built on students not having many options for cheap housing. If you do choose to live here, take a picture of every square inch of the room otherwise they will charge you hundreds of dollars no matter what state the room was in when...

If you are DISABLED please read! I have a well documented disability that makes me need specific accommodations with regards to room temperature. Therefore the second floor which I lived on maintained a higher heat than other floors. Each floor had their own thermostat and full control over it. My two roommates on the third floor for none other reason than pettiness decided to willingly endanger my life by coming down to my floor each day and turning down the thermostat to a cold temperature. I would wake up shivering in considerate pain. My specific disability is called sickle cell anemia a lifelong red blood cells condition that is highly exacerbated by cold weather. When it gets too cold I develop a vaso-occlusive pain crisis that usually sends me to the hospital and of which I had been hospitalised for at least four times in the past four years. These crisis are not only extremely painful but my red blood cells get stuck in my veins putting me at risk of a stroke and other complications. So you can see why it was important for me to keep the temperature at a good level. After explaining to these roommates continuously about how this was endangering my life and making me sick to no avail I decided to escalate to the leasing office. I showed them multiple documents explaining and documenting this disability, what the issue is, why it is important, and pleaded with them to do something. The lease states that “Any willful or intentional act by Resident or Resident's quests) or behavior by Resident or Resident's quests) constitutes or threatens to be a real and present danger to the health, safety or welfare of the life or property of other residents or persons in the Facility….” Is in violation of the lease. And I pleaded with them to enforce that or give me accomodations as per ADA guidelines. Instead the manager acted very rude and flippant towards me and basically dismissed it. My family members, and friends incessantly callled and emailed on my behalf because it was getting a point where I was too sick to attend classes. Finally The Station proposed an idea of a personal space heater for my room but insisted that I would have to pay an extra share of the bill because it would be unfair to the other roommates to pay for something they weren’t using. This was ridiculous because one, ADA guidelines state that any disability accommodations have to be covered by the housing office not the resident plus three of the other roommates each had personal (one almost full length) fridges in their rooms but were not asked to any extra. All of this could have been solved if they had enforced the lease that THEY drafted and allowed me to keep the thermostat on my floor (the roommates had their own thermostat) at a good temperature. The manager finally sent a message saying that it is not their business and they would be exiting from this matter. What a very flippant and unprofessional way to handle a serious matter. I was hospitalised two times following this incident and I have the documents to prove it. If The Station wants to discredit this then I will gladly post all the correspondences and evidence I have saved (and the people that spoke on my behalf) here. Be glad I did not escalate it to an ADA complaint of which I will have no problem doing right now. Do...