Very professional and qualified folks. I had a stock radio that was acting up, and they fixed it. But there is more to the story. The radio started acting up again while it was under warranty, and I sent it back. The technicians looked at it and said "it's your vehicle...try doing this..." So long story short, after spending a lot of money on the electrical and software issues with the vehicle, it was the radio. Because what they do is they use refurbished parts to fix old components. So, those old parts can fail. And that's what happened to me. Punchline? JUST GET A NEW RADIO - what's cool about the technology of new radios is that they are made to integrate with the computer in your vehicle. I did not believe that was possible -...
Read moreThe customer service is terrible and veryunprofessional. They transfer you around a million times and I was told a price by one of the technicians but when I called back to confirm information and to see if I can drop off my radio I was told a different price. Management didn't even want to give me the initial price or even offer a discount for inconvenience. I see too many red flags 🏳 will take my business elsewhere where they value new and old customers and customer service is...
Read moreDon’t bother shipping your products to this company to get it fixed. It’s a major waste of time and money!!! I sent my headphones in for repair and the price to fix them would’ve been more than half the price if repurchasing the same headphones. Now I have wasted almost $50 just sending it in to get a quote. Majorly disappointed and...
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