My experience with DiscountElectronics was a pleasant surprise. I expected to get a computer that met my needs at a reasonable price. I had no expectation of anything beyond that. My computer was delivered on time and was exactly what I needed. Then I had to set it up. I am by no means an expert, or even an experienced amateur when it comes to new browsers, wifi, and the range of topics encountered during this process. I did not know if DiscountElectronics provided after sale support, but I was presently surprised when I emailed for help and immediately got it. So, a few days later, after encountering another issue, which was no ones fault, I reached out again and received the same level of help. Eventually, I got the machine up and running with a lot of help. I just think that this level of competent service after the sale should be acknowledged. If I ever need another machine, I am...
Read moreIts a pleasure to do business with this company. The savings are fantastic and still have a years warranty. Also a discount for us vetreans . The customer service is also great. I wanted to upgrade the ram before it was shipped and this was easily taken care of. I don't remember everybodys names but I think Eric and Sri were two of the nice people I dealt with. One of them helped me get my vet discount. I know I will be having some questions and help and will be contacting them later as I go along. I've also referred at least two other people (before I bought) and they purchased their computers before I did from DE. One suggestionI would like to see in the 1 yr warranty would be for a service tech, if needed, to come to your home to repair. Again, this is a great company to work with. I'm a happy customer. Thank you Discount Electronics. Bob Shaw ...
Read moreJust purchased my third computer in last decade from Discount Electronics, my first one from the Pflugerville Warehouse location, and the customer service from Matt and Lauren could not have been better. They were both very friendly and asked questions to make certain I had the computer I needed. When I explained what I would be doing on the computer, they checked application specs against the build I'd ordered to ensure everything would go smoothly, even making recommendations for transfer from old laptop and for data storage protocols. Oh yeah, and helped me find the connectors I needed too, saving me a trip. (Discount is a great resource for connectors and peripherals!) I had the new PC up and running easily, and when I did have a question and wrote to Matt, he responded and gave me a solution right away. Thanks...
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