Loud & Clear Audio — Local services in Pharr

It's common courtesy to say tell a customer "hey we will be put to lunch at this time".. especially when we JUST got off the phone about pricing and headed STRAIGHT to them. I had ppl help me deliver my vehicle & those ppl took the time off their schedule to help me. If this company had the decency to tell me we won't be at the shop from this time to this time because of lunch I would work around their schedule. Then they be Rude about it when confronted instead of apologizing for the miscommunication they've provided, I get its a small business and oh yeah I also get like THEY said "we work for ourselves not you" trust me I know "loud and clear" how a service works and how customers CAN be rude but this time THEY must up a simple "sorry" would have been. Greatly appreciate it but as it already seems they can even own up to their own mistakes.. Very poor customer service. I'll GLADLY take my service and pay somewhere else...

Joel & his staff always did a great job installing my sons system & mine. Aside from normal installations he can do custom work as well & he also installed my sons new cat eye lenses, led fuse & all the led bulbs (headlights, clearance lights, backup lights). He’s been in the business for decades so he has a great ear for sound systems. If you ever want a great system you can always stop to ask him what would work best for your vehicle if you’re in a budget or not. He’s very honest, reliable & has better prices than...

I highly recommend this car audio shop for their exceptional custom work and fair pricing! They transformed my vehicle's audio system with precision and creativity, exceeding my expectations. The team was professional, knowledgeable, and attentive to my preferences. If you're looking to upgrade your car audio system, this shop is definitely the place to go! Five stars...