For the Love of Hair — Local services in Philo

Their Customer Service is poor. My boyfriend went in to see if he could get a hair cut because we live in town, the woman was busy and said it would be a while before she could get the customer she was working with finished. That was fine and he said he'd be back but she flat out said no you'll have to come back tomorrow and talk with so and so. He ended up getting his hair cut elsewhere.

I tried to message their Facebook page to see about getting a color and possible cut and have yet to receive a response. The website provided on the page is an a foreign language and you can't find pricings or services offered anywhere. Unfortunately for them, Facebook messenger lets you know if they have seen the message. I have just made an appointment for another salon right down the street from my work instead. I would've loved to be able to get an appointment here because of the convenience of being right were I live.

I guess these guys can't accept walk-ins or appointment questions/requests via...

My stylist was very nice, but the hair I ended up with didn’t look at all how it was supposed to. I paid in full because it still looked good, I tipped her as well. Several months later I get scheduled to change my hair color, and I lost my job so I had to cancel. They were super understanding at the time. And now, in the present, I oversleep by accident and I wake up to a Facebook message that I missed my appointment, and that they won’t be rescheduling with me. They also said that they texted me several times (to my number, not Facebook) and I had not received a single text from them. I apologized for missing the appointment, and then I added that they did not text me at all. The message was read,...

I am very finicky when it comes to my hair and when I have a vision I’m dead set on it coming to life. Steph does just that and more. Every time I sit down in her chair I know I am in very good hands and my vision will come to life. The added bonus of support a local business and local ladies just adds another bonus point to going...