Anna Nails & Spa — Local services in Phoenix

My wife ended up getting nails done that ended up looking beautiful, but the technician hurt her very badly multiple times. It was very evident that she was uncomfortable. At one point, she even audibly gasped from the pain and then said “you hurt me!!” Involuntary tears pooled in her eyes and dripped onto her face mask. She was sniffling and had a runny nose. The technician did not stop at all. He never gave her a break, never let her blow her nose or collect herself. She spent the remainder of her time in the chair (about 40 minutes) until he finished. He never let her get up to wash her hands or anything during any point of our visit. He even started to laugh when she was crying, but I think it may have been a nervous laugh on his part, but then again I also think he might be a sadist, because he never stopped when she was clearly in serious pain, and she has a HIGH pain tolerance so I was rightly concerned. Like I said, her nails look great, but I doubt we’ll ever go back there.

She wanted me to get a pedicure while they did her nails to kill some time, which she explained when we got there. They ended up finishing my pedicure before she even sat down, so I had to wait around for an hour and a half, which is exactly what we wanted to avoid.

It doesn’t really seem like they listen or care about the customers requests, which is a shame for them because we usually tip a minimum of $20 per technician, and in this instance we only tipped 25% (which is still more than they deserved, but they would have had a much better tip had they even shown one iota of concern for my wife).

As for my pedicure, I got the "basic package" which includes an 8 minute massage and nail clipping/callous removal every item after that includes the "basic package". I opted for the 2nd package which includes basic package (massage plus nail/callous removal) plus hot stones ,with no explanation of how they are used...

I didn't time the massage itself but the whole pedicure was done in no more than 20 minutes including the stones so basically I got a 5 minute "massage", which was pretty bad... The massage chair I was in was better! As for the "hot stones" I opted for, she rubbed hot stones on my calves and feet for about 90 seconds. So most of the pedicure was her cutting my nails and poking and picking with various instruments, which I did appreciate the cleanliness; it's also relevant this was my first pedicure so it wasn't until I explained my experience to my wife that she suggested maybe since I didn't opt for a bunch of the "extras" is why I got half massage with someone half trying.

So I'd love to give more stars, but between my lazy pedicure and my wife's torturous manicure, I can't...

Finally a place that I would literally drive the distance for. I've tried so many nail places and I just happened to agree to going to the salon with a friend. I was just going to hang out with her and watch her get her nails done, as I had honestly lost most faith in nail salons. Long story short, I decided to go for it and I can't believe how happy I am. I got my nails done Saturday morning and it's now Tuesday night and I haven't stopped looking at them cents. My nail technician Took her time with my gel manicure and made sure it was perfect. She even asked me if I wanted another coat of gel on my nails and was not hesitant or reluctant to give me another coat when I asked for it. She was really sweet and made sure that everything was cleaned up, the edges of my nails and cuticles look so clean and cared for! Another huge pro to this place is how amazingly cute it is! You already feel pampered just walking in and taking in all the cute decor!

I went back on Sunday to treat my boyfriend to his first pedicure ever and although my experience wasn't quite as amazing as my first, it's not enough to deter me from this place. My boyfriends pedicurist took her time with him and made sure to clean his feet, cut his toenails and give him such an amazing and well deserved massage. He loved his experience. My pedicure was not the worst, but I've definitely had better before. The woman that worked on me was a bit more middle-aged and she seemed kind of rushed. When she was filing my toenails, she was filing with a big square file and she was in such a rush and not paying attention that she was actually filing my skin along with my nails. Notttttt the best feeling. I also chose just a regular nail polish for my toes and she put the coats on quite quickly because the previous coats hadn't dried and it messed up the coat she had just laid down. When my nails were done, I saw a couple of air bubbles in my toenails. So pedicure not the best, manicure the best!!

My only regret is that I didn't get the name of the girl who worked on my manicure. But I will get it soon and she's the only person I will go to!! Everyone at the salon is very friendly and sweet. Overall, I had a...

My nails ended up looking beautiful, but the technician hurt me very badly multiple times. It was very evident that I was uncomfortable. At one point, I even audibly gasped from the pain and then said “you hurt me!!” Involuntary tears pooled in my eyes and dripped onto my face mask. I was sniffling and had a runny nose. The technician did not stop at all. He never gave me a break, never let me blow my nose or collect myself. I spent the remainder of my time in the chair (about 40 minutes) until he finished. He never let me get up to wash my hands or anything during any point of my visit. He even started to laugh when I was crying, I think it may have been a nervous laugh on his part, but then again I also think he might be a sadist, because he never stopped when I was clearly in pain. Like I said, my nails look great, but I doubt I’ll ever go back there.

I also brought my husband to get a pedicure while they did my nails to kill some time, which I explained when I got there. They ended up finishing his pedicure before I even sat down, so he had to wait around for an hour and a half, which is exactly what I wanted to avoid.

It doesn’t really seem like they listen or care about the customers requests, which is a shame for them because I usually tip a minimum of $20 per technician, and in this instance I only tipped 25% (which is still more than they deserved, but they would have had a much better tip had they even shown one iota of...