My husband needed a new transmission on his Ford Excursion, I had heard good things about Benchmark as none of the transmission shops in Cheyenne WY have a good reputation so we gave Benchmark a call. They scheduled us to drop off the truck two weeks out from when we originally called. We dropped off the truck on Monday and by Friday they were done. That was about a year and a half ago. Recently the reverse gear was not working properly so that we could not reverse up an incline. We called Benchmark to check if the transmission was still under warranty which it was. They listened to the issue and asked us to drop the truck off at our convenience so that they could take a look. We dropped it off at 8 am Monday and by 3:30 pm they had found the issue, corrected it, and called us to pick up the truck with no charge to us. The people were very friendly and extremely helpful they have incredible service and do a fantastic job. Cant recommend their shop enough. If we ever have any other transmission issues with any of our vehicles this is where we will be coming. We will also be recommending them to...
Read moreLike the name implies this shop sets the Benchmark for consistent quality, top shelf service and a customer experience second to none.
The owner Cory has more than 25 years experience specializing in automatic transmissions. The staff is all well seasoned and trained in automotive repair and customer care.
Benchmark has rebuilt two transmissions for me in the past year and the service has been impeccable. I have dealt with a lot of automotive repair shops in my life and without doubt the folks at Benchmark are at the top of my list and I would not go anywhere else today. They bring the highest quality service at professionally competitive prices and they really hold on to the small town, family owned value your customer ethic. If you need a mechanic you can count on and know he will be honest with you then Benchmark Transmission is the clear favorite and choice in...
Read moreMy grandfather was a professional mechanic for over 50 years, and I adored him and have very sentimental memories of working together on cars. Needless to say, I thoroughly appreciate a great mechanic and someone who is passionate and meticulous about their work.
I received all of the above and more when Benchmark Transmission rebuilt the transmission on my 1990 Ford Econoline Van. Even the price of the repair came in well below what I expected. As long as these guys remain in business, I will never again worry about having a transmission replaced.
They have earned my loyalty and I will recommend them without hesitation to anyone who is in need of a transmission repair guru.
Wish I could give more than 5 stars!
~Wally Van Sickle President &...
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