Kaufman Towing — Local services in Pine Grove Township

Beyond 5-Star Service!

I recently found myself in need of a towing service and I can unequivocally say that Kaufman's Towing provided the best service EVER! From the moment I got in touch with them, the friendly, kind, and professional receptionist set a positive tone for what turned out to be an unparalleled service experience.

On a sweltering hot and humid day, owner Chris exhibited an unparalleled level of dedication. Despite the scorching temperatures, he personally came out to my location to assess the situation with my car. For over 30 minutes, he painstakingly went through every detail, ensuring that every aspect was addressed before proceeding with the towing. His friendly and professional demeanor was a breath of fresh air, turning an otherwise stressful situation into a positive experience.

Frankly, it feels almost unjust to be restricted to giving a mere 5-star rating because Kaufman's Towing deserves so much more. Their exceptional service, from the reception desk to the roadside, is a testament to their commitment to customer satisfaction. Chris and his team have certainly raised the bar in the towing industry.

If you find yourself in a bind and need a towing service that goes above and beyond, look no further than Kaufman's Towing in Pine Grove, PA. Their top-notch service is truly in a league of its...

Top Notch! Kaufman towing A++ in every aspect. So accommodating, I had issues with my car and had to have it towed 3 times. Michelle answers the phone 24/7, never got voice mail. The first time I needed them immediately and they were there. This last time I didn't need immediate service but Michelle was able to add me to the schedule the same day on a return trip from another tow and even passed on the savings to me with a discount because their tow truck would not come all the way home empty! Michelle is so nice and professional with the paperwork and Kris keeps their equipment well maintained and looking good, I could tell the drivers are experienced and they handle your vehicle with care seeing it safely to its destination! I highly recommend Kaufman Towing...

There are no words to describe this place. They went above and beyond. Saturday morning and I'm driving from PA. back to South Carolina. My truck over heats. There are very few shops open on Saturday. Chris and his girlfriend, who is also his dispatcher, wouldn't stop until they found someone to help me. From trying to find the leak in my radiator himself to offering to take me where ever they could find a place that was open. He even offered to stop and get parts if the mechanic didn't have something I needed to fix my truck. People like Chris, his girlfriend and Dean the mechanic at J.C. Kintzel Garage are really rare. Kaufmanns Towing, spread the word, they are more than a towing service. You'll never find anyone better. Irene...