An account I had with a gym was sent to this company for collections. I contacted the gym the same day I got a notice that this was appearing on my credit report. The gym stated that they realized my account was assigned to collections in error as they did in fact have a copy of my cancellation on file but it had not been processed properly on their end. The gym sent me proof via email that they had my cancellation on file, that this was sent on accident, and that they have pulled this account from First Credit Services. I contacted First Credit services on 10/23/18 as they are still appearing on my credit report and spoke with Mabel Rodriguez who stated I need to contact the original creditor as they no longer have this account. I explained to her the original creditor is not the one reporting this to the credit bureaus, but that First Credit Services is reporting it. She eventually transferred me to her supervisor Edwin who said they will still be reporting this for up to 30 days. I questioned how he could report an account if they no longer had it with them in their system. He asked me what I wanted him to do and I explained I would like the listing removed immediately. He said again it will take up to 30 days. When I questioned how this can negatively affect me for 30 more days even though they no longer have an account for me to be reporting he said he cannot speak to that. I asked for the mailing address to send a formal dispute and he hung up on me. This company is reporting an account that no longer exists. If this listing is not removed immediately I will be getting my legal...
Read moreI have been a member at Gold's Gym since 2013. Unfortunately, I forgot to update my debit card. The original on file expired. You would think Gold's would try to contact me over the phone or send a bill in the mail. They did not. They allowed the account to sit unpaid since September 2022. No contact whatsoever. I checked my mail, spam email, and regular email folders. I actually went into Golds to workout after September 2022 and no one said a word to me about the bill. I happened to check my spam mail and saw this notice from a collection agency. I then tried to promptly pay the bill directly to Gold's. It took two days for me to find the payment website for Gold's to update my billing information. I even called the front desk at two of it's local clubs to see if they knew the web address before I searched for it. The website doesn't allow for payment. I ultimately paid the collections bill b/c it was my error. But to not send any communication regarding the bill is deceptive and does nothing to build trust among clientele. In fact, it destroys it. Simple things can actually be settled if there is a discussion IMO. The front desk didn't know the website. I paid the settlement balance as indicated on the collection. I then reported this behavior to my state's attorney general's office and the Consumer Financial...
Read moreBe very careful!! I Looked up this company because I owed a debt, Somehow, the car got intercepted by this joy, credit company! Telling me I had all this stuff on my credit that shouldn’t be there and they’re gonna dispute it for me all along. I thought I was talking to the person that I’m supposed to pay the debt to gave them my credit card information thankfully I walked my card while I’m on the phone with this person they started trying to debit my card. $400.!! I told them why are you debit my card and they said it’s to dispute all this stuff on my credit which is a lie. I called The three credit bureaus, and they confirmed that this company is a lie! I wrote them an email telling them to stop debiting my account. Delete any information they have about me that they are a fraud and now they’re continuing to tell me that I am part of some membership which I did not approve of.! Please do your research and be careful that you don’t get intercepted all these reviews about people getting stuff off their credit. It’s not legit.! Only the good reviews are showing!! If you go farther back, you’ll see people complaining that nothing ever fell off their credit and that this is a fraud...
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