JFR Salvage Inc — Local services in Plainfield Township

I've been going back and forth on whether I should write this post or not. I usually don't write reviews, so those who read this should know how bad my service really was. I brought a trailer to the scrap yard to cash in on the metal. I really didn't know what to do, where to go, or who to ask. A very nice gentleman approached me and explained what I needed to do... Pull up on the scale, drop off the trailer by the loader, and pull back on the scale. I did all of that. Then I had to go into the office to sign the paperwork and get my cash. I couldn't find anywhere to park. I really looked, and there wasn't any parking, signs, or lines to park within. The ONLY place I found to park was a spot that said no parking, but I knew this part of the process was going to take 1 minute at most. When I entered the office, an ignorant employee started rambling off in a cocky manner about how nobody can read signs, "F" this and "F" that, and how he was going to go outside and teach people how to read the no parking sign by putting an "F"ing knife in their tires. I decided not to get into it, and left (Literally 60 seconds inside). I would recommend JFR teach their employees a hint of customer service. I will never go back there due to one employee's actions. Beware of the fat guy that sits in the back of the office that will threaten to slice your tires! Hey JFR, if everyone parks in the wrong spots, maybe you should label your parking better. ...

Yeah the stupidity of people never ceases to amaze me Let's start off with the guy was there he pic 3 different vehicles up off for me correction to he picked up 1I had to bring 1st vehicle everything went fine the guy was in-and-out of there in 5 minutes had my money the 2nd vehicle the retarded driver they sent smashes the vehicles smashes together in my landlord yard And now this last time I have no body to come With me to get the vehicle there The courted me to 10 on the phone and paid me less even though I an extra transmission and a starter in the car The guy was completely rude to me on the phone I told them I bring it down to the street for him so I would have to walk home from windgap to saylorsburg When I asked to speak to the owner the guy behind the counter was a complete d* h* And they act like this because they're the only ball...

This is by far the best scrap yard around. The staff are friendly and answer all your questions and the prices are great. I want to give an extra shout out to 2 women that work there,Shawn and Casey, they are always available to help unload and explain what is steel and what is not. When they are in the precious metals area it always a smooth transition from one customer to the next. Their customer service is what makes me keep coming back and recommend...