Benewah Ace Hardware — Local services in Plummer

I love coming in this store the people are always so kind there’s a little older guy who is always very helpful and courage and one more man that are always very kind to me and help me find exactly what I need. But these past couple of times have been awful there’s a younger greasy kid who works here and I have never been treated so rudely in my life! I work in costumer service and I was baffled staring at the screen not a word said tossing me my change if it weren’t for the other 3 I would not be coming back there is also a rude lady there I didn’t have much a problem with her everyone has bad days but that kid! Every time I go in there he acts like his parents just died and he’s living on the trip Rude and I presentable unwashed and unkind, thank you to the other 3 who work there you guys do an amazing job and I look forward to seeing you next time I need to fix something as for you kid hope something changes...

Just spent 15 minutes trying to gather up the nuts in the bolts that I would need to complete my project. I bring them up to the front, and the man tells me that I need to put them in bags and mark the prices down. I go back to where I started, and I don't see any bags or anything to mark down prices on the bags. So, to make things as easy as possible for the checker, I take pictures of all the barcodes so he can just scan them in. I go back to the front. He tells me he can't scan anything even though he's sitting there holding the laser. By this time, I'm frustrated enough that I decide I'm going to get my nuts and bolts somewhere else. I hope this community has at least one other place where they can...

The employees here are, by far, the rudest I’ve ever experienced. When we arrived ten minuets prior to closing, the young man barks at us, “You’ve got ten minutes!” None of them smile at customers. The old guy won’t let anybody else measure anything, said HE’S in charge of measuring. Nobody likes their jobs here and they take their bad attitudes out on the customers. Such horrible customer service, pathetic for an...