I bought a Simrad gps depth finder from Sea-Tronics that first tried to fix my old unit but unfortunately it was shot.
Now this is a higher end piece of electronics that cost over $5000 and I really was puzzled on what to do.
One of their staff members Jason was extremely helpful and actually forwarded all my questions to the owner of the company Mike.
Mike made this much more understandable to me which was way above my pay grade. I run a very busy Charterboat business in Fort Lauderdale and I really needed someone to hold my hand through this purchase.
Quite honestly Mike was a little bit over $100 more than where I could’ve bought it for a little bit of a discount at one of the big retail stores however knowing Mike was by my side really made it worth my while to spend just over $100 more.
I’ve had some problems with my debt finder after the purchase but Mike personally came over to my house showed me what the problem was which had nothing to do with the Simrad fine it was actually my wiring Mike fixed my problem I tried to pay him he would not take my money.
I’ve gotta say it reminds me of the old days when things are done with the handshake I would recommend this company to Any and everybody really down to earth people that are very knowledgeable on the electronics.
Captain taco from hooked Up sport fishing in Fort Lauderdale.
Thanks again to all the staff I really appreciate all the help and I had no idea all the stuff my equipment could do for me Mike really taught me How to make the most of the equipment that I boss much more than I...
Read moreJason and Michael at Sea- Tronics are incredible! They diagnosed my Furuno VX-1 had a fried mother board, repaired it in a timely manner and returned it to me. When i reinstalled the chartplotter i still encountered issues and Michael spend alot of time on the phone working through possible solutions. He suggested maybe a lightening strike nearby during storage might have fried the Gp-37 that supplied the signal to the chartplotter. More phone time and he suggested bringing the chartplotter and GP-37 down to them and they would check it out while I waited. Turned Gp-37 -was partially fried also so Micheal suggested a work around by using a different GPS Antenna. Reinstalled, changed a couple of settings in the chartplotter and we are all good. These guys are that rare commodity in Florida with having the technical expertise and customer service to take care of their customers. If you need equipment repaired especially older units this is who you want to deal with. Tom Kataras The...
Read moreSea-Tronics is an absolute Unicorn of a find. I had a Simrad Evo3 that Simrad tech support was pretty much telling me to throw in the trash. I’m up in Rhode Island and all electronics dealers telling me the same. I got A hold of Sea- Tronics Jason and Mike They said send it down if we can’t fix it or it’s to much for me to spend it would cost me $100 plus shipping back. How can you go wrong an oil change on a car these days can cost that. Jason sent me an estimate and for short money it’s like A brand new machine rather then spending 4K on a new one. Absolutely love the turnaround time and how professional the company is. Lastly the return shipped package could have been dropped from a FedEx helicopter for delivery and nothing would have happened to it. Can’t say enough about these guys and...
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