Thank you, Troy Cleaners!!! You all are magnificent!!! Upon our return to Michigan, we had to undertake some extensive rehab of our Mom’s home, and we couldn’t instal our washer and dryer immediately. So, we turned to you for your wash and dry service, and you did a wonderful job. The clothes turned out perfectly each time.
As we were rehabbing through Mom’s home, we realized that my heirloom furs from my Grandmother needed extensive repair. Jonathan’s and Mary’s expertise were critical to the restoration of her coats. The fur was re-conditioned, and we found vintage antique buttons that matched the antique buttons on the coats.
As my hubby and I prepared for our 25th Wedding Anniversary Celebration, I needed to get my dress cleaned and pressed. I was very concerned about how it would make it through the cleaning/pressing process due to the brooches on the dress and the fact that it had lots of glitter. Jonathan and Mary assured me that it would be just fine, and it was!!! Troy Cleaners has met every on of our challenging cleaning needs, and we highly recommend them for everyday cleaning and any specialty items you may have. They’re customer service is unparalleled and they set the standard for us...
Read moreAs a newcomer to Michigan, I recently had the pleasure of interacting with the staff at Troy Cleaners. Their warm and professional demeanor made my transition from North Carolina much easier. From the moment I stepped into their establishment, I felt welcomed and valued. The team at Troy Cleaners exemplifies exceptional customer service. They not only take care of your garments but also take the time to engage in friendly conversations. Whether it’s a simple alteration or a thorough dry-cleaning service, they handle each task with precision and care. Moreover, their attention to detail is commendable. They listen to your preferences and ensure that your clothing receives the best treatment. As someone who appreciates quality service, I can confidently say that Troy Cleaners has exceeded my expectations. If you’re in need of reliable dry-cleaning services in Michigan, look no further than Troy Cleaners. Their commitment to professionalism and customer satisfaction sets them apart. I wholeheartedly recommend them to anyone seeking top-notch garment care. Thank you, Troy Cleaners, for making my transition to this community smoother and...
Read moreHorrible. Took a baseball hat that I loved to this place. I thought they would "dry clean" my hat and make it look new again. WRONG. They throw it in a washing machine thus ruining the nice, stiff brim of my hat so it was as firm as a wet noodle. I pay for the hat as they run around trying to find it. As they hand it to me, I walk out the door get in my car, notice that it is FUBAR, and walk back into the store. They don't admit fault. They just say they can fix it. After a return trip and more unsatisfactory work, I settle on what they could do on my third trip. A year later I try them again. I tell Robert that the stain on a shirt is paint and I would like it removed. He doesn't do much about indicating where the stain was, and I thought that to be odd. Well, I pick up my shirt and it is clean and pressed. However, the paint was still on the shirt and now it was set due to the drying and pressing of the shirt. I try to pick it up a second time and the shirt is pressed and the stain is still there. So, they don't care enough to try, or they figure that "go enough" is good enough. 🐂💩 Will pick up shirt this week. Will update my...
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