7 Cities Mobile Mechanic — Local services in Portsmouth

Brandon exceeded my expectations. He is an experienced mechanic who goes out of his way to make sure you understand his diagnostic process. I am very familiar with being at the mechanic due to having an older car and I've never had a conversation in terms I could understand until now. The idea of a mobile mechanic is absolutely genius. He saved me on towing fees and having to be away from work as he is able to work around your schedule and set an appointment time unlike most mechanics who ask you to leave your car at the shop all day. Additionally, he offers assistance with the car buying process and prepurchase inspection for used cars which is invaluable. I am in the market to buy a new car and he gave me so many tips to consider and questions to ask when I go to the dealership. The years of experience he has, his knowledge of cars, affordable pricing and the level of convenience he provides makes me a customer for life. I can tell he genuinely cares for people and cars. He is passionate about his work and the experience he provides his clients. I will been telling everyone about Brandon and his company. I'm already planning out my car maintenance with him in the weeks to come after being loyal to a big name chain (that rhymes with stone) for the last 18 years....

(MY HONEST REVIEW IS 2-3 STARS) My honest review is 2-3 stars because the communication and professionalism left a lot to be desired. I had some serious issues getting any sort of response or call and never could get Brandon to answer. There is a lot of details I will leave out of this updated review. But basically I had been trying to contact this business for 3 weeks and could never get a direct answer. After leaving a 2 star review Brandon reached out and we talked. I don’t think we came completely to an understanding but he did acknowledge my side and how it felt for me as the customer. Which I can appreciate and I didn’t want to be the one to ruin his flawless record on google.

PLEASE NOTE I NEVER GOT TO USE HIS SERVICE SO I CANT SPEAK ON HIS WORK. he has been booked up apparently I found out finally today so it seems I will need to find another place to help me. All that being said I appreciate him being willing to talk to me even though he only wanted to text. And glad we could come to some...

Brandon is a problem solver and won’t leave you hanging without doing what he can to mitigate your issue. My vehicle was broke down in my garage. Transmission or something electrical would not allow it to start, go into N or confirm it was in P. Transmission override didn’t work either so for 2.5 days I was stranded with no way to get my vehicle out. He came in the morning and thought through all alternatives to get the car out but being electrical and in the garage made diagnostics a challenge. So instead of saying sorry and see ya. Brandon had the great suggestion to jack the rear off the ground with floor jacks and push it out of the garage. Probably not an everyday mechanics job but was a savior for me to get it to a place where a tow truck could haul it away. Now for the AAA tow truck guy. He deserves just as many accolades. For what he had to go through to get the vehicle turned to load on the truck is another...