Beyond Nail & Spa — Local services in Powhatan

I have used this salon 6 times since October and I am disappointed in the unsanitary and improper techniques. I have been cut with the drill twice, had acrylics peeled off when asked for soak off (twice), serviced at a dirty table with used tools and today was the worst. The nail tech was inexperienced as the owner Vy kept stopping by to see progress. She painfully gauged out my real nails with the drill in multiple spots so I asked her to stop and showed her the injuries. She told me it was normal. I didn't want to go any further so she attempted to soak off. Vy then came over to pry the nails off which just added to the pain. I was crying and they didn't apologize. The shop still charged me $10! Vy does pretty nail art and attempted to make the situation better by giving me a card for a future visit, but I didn't take it because it is not a safe salon. EDIT: Following the owner's response, I wanted to clarify that the incident occurred during the first fill in after having a new nail set 2.5...

I’ve been frequenting Beyond Nails for 2 years now, since moving here out of state. Vi is the owner and is very kind to both staff and customers.

I stopped by to have a nail fixed that I chipped a few months ago and an incredibly rude and vulgar customer shouting obscenities was throwing a tantrum and screaming at her nail tech. Vi stepped in to defend her staff while telling the customer she’d need to leave if she did not stop screaming and cursing. Although I’d love for the customer to have been thrown out for it, Vi did an amazing job at diffusing the situation and making sure everyone was okay.

I love seeing Angela regularly for my gel manis, she is so likable and skilled as well. I’d suggest making an appointment to be on the safe side as more people have found out about this nail salon and they are normally busy. It is a clean business, everyone is friendly and professional, and I always leave happy...

Just moved to the area and read the AMAZING reviews on this shop. So I called and scheduled an appointment for a fill in and eyebrow waxing. The previous shop I went to destroyed my nails and Vii took her time with me and made sure that I was satisfied and happy with her work. She did not rush with me whatsoever, which is that “one step above” I have been looking for since moving here. She is super warm & welcoming. Staff were really nice and pleasant. Definitely my go to from now on and made sure to schedule my next fill in while I was here. Superb job! Great work! Wonderful atmosphere! I truly believe she enjoys what she does and it shows. Thank you for being great! I...